Hi All, This is my very first posting. Please excuse me if I am doing the wrong thing.
A worker for a Chorus Contractor (or sub contractor) in Auckland, is telling us, his boss and perhaps Chorus - multiple fibs (lies)
1. We were told by our ISP that we would need to be at home on a particular day, as a 'technician' was coming to 'Scope' our job (getting ready for Fibre)
We canceled appointments and stayed home on that day. We are on an slightly isolated waterfront and the movement of people and vehicles are extra easy to observe.
No vehicle stopped outside our address and no person came onto our property. To make doubly sure we check our nvr. We have ip cameras pointing every which way.
This confirmed that no person visited us that day. For us, it was a completely wasted day.
We rang Chorus who referred us to Vision Stream. Vision Stream (VS) told us that the Tech. had logged a visit to our address. We complained bitterly. VS found the Tech and got him to come to our address.
The Tech. said he had been to our address (which was a bald-faced lie). A scope of the property should also apparently include knocking on the door of the dwelling.
Question: Do Chorus make a payment to contractors for each and every visit to a site ? (If so he is obtaining money by way of a false pretence (Crimes Act 1961, Section 246). I certainly hope this is not the case. However, why would he 'log' this as a job attended ? What is in it for him ?
2. The Tech. also told us that the info. on the Chorus website was rubbish and he would just ignore it. I rang Chorus and was informed that the website was totally correct and was updated regularly.
The Tech. was trying to avoid doing work that Chorus specified as being within the scope of the job. The Tech. was telling fibs again. Can we request that someone else handle our job ?
Our copper connection is failing and we just wish to get the job completed within a reasonable time. What do you all think ?
Thank you for reading this piffle.