"Forced" to have fiber installed ?

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xpd

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#248428 26-Mar-2019 08:15

I know Chorus and co. would like to see the end of copper, but are they allowed to "force" a home owner onto fiber services at this stage ?

My FIL had/has copper, never had an issue with it, not interested in the internet etc. Yet one day had someone from Chorus turn up telling him they were going to put in fiber in a few weeks time. He said he wasn't given a choice in the matter - installers turned up last week and installed it (with a reasonably tidy job from what I could see).

I guess if 75% of the street had asked for fiber, then could see the reasoning behind getting the rest of the street done, but no reason was given at the time. Just "its happening".

XPD / Gavin

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#2204971 26-Mar-2019 08:19

Don't know if they can force it but I would not have an issue with a free "improvement" to my house. It comes in handy when selling or renting the place out as a lot of people now check on internet speed when looking.

He might not have an interest in the net and not planning to sell anytime soon but one day he will and having fibre already installed and ready is a great thing

Aredwood

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#2205005 26-Mar-2019 09:20

There are some areas where Chorus are installing fibre, even for properties that haven't yet requested it.

Does the FIL live in a cross lease or MDU property? Maybe another resident ordered fibre, and the FIL didn't realize the significance of the new consenting rules. In that if you dont say anything, you are deemed to have consented.

Maybe the copper cables somewhere between his house and the exchange are in very poor condition. And migrating the last few people from copper to fibre might still be far cheaper than paying to repair / replace those cables.

sen8or

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#2205008 26-Mar-2019 09:24

As I understand it (at least in Christchurch), copper is being discontinued in 2020 (at least in areas that have fibre available) so in essence, I guess this does force the situation (got told this from a vodafone rep as we have a mix of copper and fibre at work)

xpd

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#2205010 26-Mar-2019 09:34

This occurred in Birkdale. And its not cross leased etc.

Hes never had issue with his copper lines in the past, he was even using a dial up modem a few years ago with no dropouts (confirmed by the large bill he got from the ISP for connected time when he did jump online to see what it was about) :)

Its been done now, so yeah, if he does decide to pick up a fiber service down the track hes all sorted.....

XPD / Gavin

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#2205011 26-Mar-2019 09:35

sen8or:

As I understand it (at least in Christchurch), copper is being discontinued in 2020 (at least in areas that have fibre available) so in essence, I guess this does force the situation (got told this from a vodafone rep as we have a mix of copper and fibre at work)

Who says copper is being shut down??

As far as most of us know... at best, the POTS will be discontinued..... people can and will still be able to use copper DSL services.....and phone/voice will be delivered over IP...aka dsl connection.

(POTS = Plain Old Telephone System).

Zepanda66

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#2205021 26-Mar-2019 09:43

Aredwood: There are some areas where Chorus are installing fibre, even for properties that haven't yet requested it.

Ha I wish they did a force install on me 3 years ago lol and yet I had a 2 and half year back and forth with Chorus before they finally installed in March last year.

http://www.speedtest.net/result/7315955530.png

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Rikkitic

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#2205044 26-Mar-2019 10:54

I wish someone would force fibre on me.

Plesse igmore amd axxept applogies in adbance fir anu typos

howdystranger

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#2205048 26-Mar-2019 11:04

Goosey:

sen8or:

As I understand it (at least in Christchurch), copper is being discontinued in 2020 (at least in areas that have fibre available) so in essence, I guess this does force the situation (got told this from a vodafone rep as we have a mix of copper and fibre at work)

Who says copper is being shut down??

As far as most of us know... at best, the POTS will be discontinued..... people can and will still be able to use copper DSL services.....and phone/voice will be delivered over IP...aka dsl connection.

(POTS = Plain Old Telephone System).

Copper can be shut down by Chorus from 2020 if all the following conditions are met (as far as I recall):

fibre is available in the area and a connection can be made in a reasonable amount of time (i.e. the area is a 'specified fibre area')
the code protecting vulnerable people has been finalised (e.g. free battery backup or whatever)
the 'anchor' service is available (100/20 Mbps fibre)

Chorusnz

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Chorus

#2205049 26-Mar-2019 11:10

Just to clarify, it is certainly not our intention to be forcing anyone to get Fibre or to switch off their copper connection. What we do have happening in Birkdale at the moment is a trial for managed migrations. Through this initiative we hope to improve the Fibre install process by connecting whole streets with Fibre at the same time.

It sounds however, like there was some miss communication or miss understanding from the team that’s resulted in this confusion. If you would like to send us a private message with the address, I can pass feedback on to the team.

Also, at this stage we have no plans to be turning off existing copper networks. However we will be reviewing this again in 2020. If there are areas almost exclusively connected to Fibre, it does not make sense to continue maintaining the copper network there. ^Richard

nitro

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#2205074 26-Mar-2019 12:52

could very well be miscommunication or poor choice of words. not all the field guys are great at expressing in words what they are doing or about to do.

Chorusnz:

Just to clarify, it is certainly not our intention to be forcing anyone to get Fibre or to switch off their copper connection. What we do have happening in Birkdale at the moment is a trial for managed migrations. Through this initiative we hope to improve the Fibre install process by connecting whole streets with Fibre at the same time.

^Richard

ah... can you try it on my street? 😀

my order on 18th of January is still "Delivery Specialist is still further investigating this with the Designer" as of last week's update from FibreInFlightSupport.

i will help convince my neighbours!

xpd

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#2205083 26-Mar-2019 13:18

Chorusnz:

Just to clarify, it is certainly not our intention to be forcing anyone to get Fibre or to switch off their copper connection. What we do have happening in Birkdale at the moment is a trial for managed migrations. Through this initiative we hope to improve the Fibre install process by connecting whole streets with Fibre at the same time.

It sounds however, like there was some miss communication or miss understanding from the team that’s resulted in this confusion. If you would like to send us a private message with the address, I can pass feedback on to the team.

Also, at this stage we have no plans to be turning off existing copper networks. However we will be reviewing this again in 2020. If there are areas almost exclusively connected to Fibre, it does not make sense to continue maintaining the copper network there. ^Richard

Ah, sounds like it has just been poor comms and his street was part of the trial maybe :)

Will let him know he wasnt being picked on ;) And that he needs to get online so I can stop doing sneaker net visits to him to keep him up to date with his shows.....

XPD / Gavin

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Chorusnz

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#2205102 26-Mar-2019 13:55

@ Nitro I could think of a few places I would like to give it a try. My own street for example 😅

Unfortunately that choice is not mine to make (wistful stare into the distance).

On the other hand, I’d be happy to take a look into your Fibre order if you want to PM us your address?

@xpd you could also let him know he can likely get a cheaper rate if he makes the switch over to one of the entry level Fibre plans. Or try and hook him onto a good streaming service (recent convert here)

^Richard

atomeara

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#2205103 26-Mar-2019 13:57

No one will force you to have fibre.

However post 2020 it is likely Chorus will be able to withdrawal copper in UFB areas subject to a number of conditions and a notice period. The finder details are still being worked out and consulted on. That is likely to include providing everyone with an install at no cost.

You could just go mobile/fixed wireelss if you wanted or in say Wellington/Christchurch go/stay with Voadfone cable.

However just because you don't want fibre and want to stay in copper is unlikely to be an acceptable reason for it to be retained. I can imagine there will be some kind of independent arbitration process setup for people who are overly difficult about moving off copper and refuse to accept any of the Chorus install methods as one way of avoiding the copper withdrawal .

Some details are here on the copper withdraw

https://comcom.govt.nz/regulated-industries/telecommunications/projects/copper-withdrawal-code

quickymart

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#2205219 26-Mar-2019 18:32

sen8or:

As I understand it (at least in Christchurch), copper is being discontinued in 2020 (at least in areas that have fibre available) so in essence, I guess this does force the situation (got told this from a vodafone rep as we have a mix of copper and fibre at work)

Really? Copper being discontinued next year? I wouldn't believe everything a Vodafone rep tells you, they're hardly renowned (these days, anyway) for getting things right.

richms

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#2205231 26-Mar-2019 18:42

xpd:

Ah, sounds like it has just been poor comms and his street was part of the trial maybe :)

Will let him know he wasnt being picked on ;) And that he needs to get online so I can stop doing sneaker net visits to him to keep him up to date with his shows.....

Set him up with a plex player - that works great for me even pushing 4k rips out my connection to other peoples places. Gotta love that half gig upload capability ;)

Richard rich.ms

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