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# 249507 14-May-2019 13:10
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G'day! 

 

So I moved into a flat about a month ago in Karori. Saw a cable box on the side of the house and thought sweet - FibreX 3 working day install, beats waiting for fibre... After much to-ing and fro-ing with Vodafone, they asked for the LOT/DP numbers for the property as the flat was not appearing in their database (or any for that matter - the house does just not the flat number). I told them there is only one number as the landlord owns the whole house (its an upstairs/downstairs affair).

 

I guess first question is - are the landlords legally obliged to have a separate LOT/DP number for the downstairs?

 

Vodafone also told me that I wouldn't be able to get service from anyone else (e.g. Fibre) as it isn't in their system either.

 

So is this a case of the landlord making a hash of the paperwork? Or has Vodafone got it wrong? Or something in the middle? Where I get confused is we have a separate power meter so obviously the power company had no problem providing a separate meter for our flat. I've forwarded the comms off to the landlord but as above, not sure whether they haven't done the appropriate paperwork or whether i'm getting the wrong advice.

 

Cheers

 

 


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  # 2236675 14-May-2019 13:14
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Ring up ANY ISP other than Vodafone and they probably won't have an issue with supplying UFB to your address rather than Vodafone with Cable Internet FibreX.

 

You should be able to lookup your address in the Chorus Address Checker https://www.chorus.co.nz/tools-support/broadband-tools/broadband-checker

 

And that will show you what addresses it knows about including flats for multi-dwelling units. Otherwise you normally request service for the primary address and they just note it on the account it's a Flat B or whatever.






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  # 2236676 14-May-2019 13:22
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Chorus won't create an address in the database either unless it has its own LOT/DP. They will, however, install multiple ONTs at a single address.

 

What you should do depends on whether the upstairs flat has fibre or not.

 

If the upstairs flat already has fibre, you have your ISP order an additional ONT for the house number and have it specify that it's for downstairs. An additional ONT fee of around $200 may be payable.

 

If they don't have fibre then you should order fibre for the house number. When the techs turn up for scoping, you lead them to your downstairs flat. (If you do this the upstairs flat will need to pay the additional ONT fee if/when they sign up for fibre.)

 

Of course, if you get your own LOT/DP then you can avoid all this hassle.


 
 
 
 


defiant
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  # 2236693 14-May-2019 13:59
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Most/all Karori has fibre now. 

 

I would never opt for "Fibre"X over real fibre even if I had to wait. 


Banana?
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  # 2236694 14-May-2019 14:00
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The council should have GIS maps (wellington here). These will have you house's lot/dp number on them.

 

Your downstairs flat probably won't have a seperate one.


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  # 2236697 14-May-2019 14:04
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hemihua:

 

I guess first question is - are the landlords legally obliged to have a separate LOT/DP number for the downstairs?

 

 

No, and in many multiple dwelling situations they will not be, , (especially in the case of a flat "under" or "out or round the back")

 

There is no legal requirement to have each dwelling on a separate title....




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  # 2236705 14-May-2019 14:21
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Hey thanks both for the quick reply, i've found out more in the last 15 minutes than I have all month!

 

Regarding Chorus installing multiple ONT's - do you know if can they also bill these separately (under a different name and billing address)? If so sounds like we have a winner. Just means more waiting but i'm used to it now...

 

Cheers




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  # 2236713 14-May-2019 14:35
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dfnt:

 

Most/all Karori has fibre now. 

 

I would never opt for "Fibre"X over real fibre even if I had to wait. 

 

 

 

 

Is it that bad? I only wanted to sign up for FibreX to avoid waiting 3 weeks or so (3 working days the website says) and it seems relatively cheap, but here I am a month later...

 

Going to have a chat to the other tenants and see what they plan on doing. If they were planning on ADSL I was considering getting them to just connect the damned fibrex as pretty sure the whole house is wired. But you're making me think i should just wait a bit longer and get fibre......


 
 
 
 


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  # 2236722 14-May-2019 14:45
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hemihua:

 

Regarding Chorus installing multiple ONT's - do you know if can they also bill these separately (under a different name and billing address)?

 

 

Yes




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  # 2236723 14-May-2019 14:55
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DarkShadow:

 

hemihua:

 

Regarding Chorus installing multiple ONT's - do you know if can they also bill these separately (under a different name and billing address)?

 

 

Yes

 

 

 

 

Nice one cheers!


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