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farfields

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#25522 24-Aug-2008 13:01
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I've been on Woosh for some time, and due to my own slackness had not got around to bundling ADSL and toll call billing together.

Two months ago I sent the form back to Woosh to switch from Telecom to Woosh for toll calls.  I still receive a bill from Telecom though, for line rental.  Is this correct?  I thought that by bundling with Woosh, that I'd cease to have a contract with Telecom and would not get any more bills.

thanks in advance for explanation.

FF.




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cokemaster
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  #159313 24-Aug-2008 13:12
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If you are transferring tolls, you're only transferring the toll billing not the line rental.

So you'd get bills for tolls from Woosh, bills from Telecom (your landline provider) for line rental.




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