I've just started the process for requesting fibre through Orcon [my current provider]. One of the reasons for doing so is that we have an outstanding issue with our phoneline since last week, something externally has failed or damaged [contractors are currently doing footpath work and the fault seem to coincide with the day they started work].

 

We're on a property with two side-by-side units and a house at the back so three in total for the street number. The other two have fibre [and they own their homes], we're hoping for a straightforward process as we are renting. As I understand the process there will be someone coming by to assess options for the physical installation and we would have some input on this. We would then expect a site scope document for the proposed work which I can then forward to the landlord for approval, if she agrees then the work can proceed.

 

 

I wonder how this has gone for anyone else that's renting rather than owning, I'm hoping for minimum hassle [at least none that can be blamed on us by the landlord].

 

 

p.s. I've just now been advised that a tech will be here again on Thursday work on our phoneline issue. Feck. It's over a week now and I've already blown away my flexpay mobile data + a boost so not impressed.