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29 posts


# 255485 14-Aug-2019 10:31
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I've just started the process for requesting fibre through Orcon [my current provider]. One of the reasons for doing so is that we have an outstanding issue with our phoneline since last week, something externally has failed or damaged [contractors are currently doing footpath work and the fault seem to coincide with the day they started work].


We're on a property with two side-by-side units and a house at the back so three in total for the street number. The other two have fibre [and they own their homes], we're hoping for a straightforward process as we are renting. As I understand the process there will be someone coming by to assess options for the physical installation and we would have some input on this. We would then expect a site scope document for the proposed work which I can then forward to the landlord for approval, if she agrees then the work can proceed.



I wonder how this has gone for anyone else that's renting rather than owning, I'm hoping for minimum hassle [at least none that can be blamed on us by the landlord].



p.s. I've just now been advised that a tech will be here again on Thursday work on our phoneline issue. Feck. It's over a week now and I've already blown away my flexpay mobile data + a boost so not impressed.

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4555 posts

Uber Geek

  # 2299383 14-Aug-2019 18:08
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No issues at my last two rentals, but my landlords were flexible. The last landlord said he didn't mind getting fibre installed as long as I paid for any damage. Luckily, none was caused, so all good there :)

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Uber Geek


  # 2299423 14-Aug-2019 19:51
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My understanding was that the landlord and neighbors have to provide permission before the scoping visit - which requires a lot of faith in Chorus and the tenant. Someone will correct if I'm wrong


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Ultimate Geek

  # 2299491 14-Aug-2019 22:00
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I’ve gone through two fibre installs as a tenant. The first was on cross lease land, both the neighbours and landlords signed off without any dramas. Our landlord did get a new landscape pair of wall sockets installed to power the ONT and my router.

The second house, which is our current home, is the same as your layout, 2 units and a house at the back, except we are in the back house. Even though our neighbours were on copper, the UFF contractors wisely choose to run the fibre to our neighbours’ place also, while they did our fibre install. This was done to avoid returning at a later date, killing two birds with one stone, so to speak. .Maybe fibre is already to your home.

The thing that is different for a tenant is that you should engage with the landlord about the placement of the ONT and try and get them them to pay for the additional work to install the electric sockets to power the ONT and router. My landlords, in both cases, viewed the work as an improvement to their properties and gladly paid for the electrical work.

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Uber Geek


  # 2299508 15-Aug-2019 01:40
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If I were a landlord, I wouldn't permit a cheap "tacked to fence" install for example. Becomes my liability when that fence needs to be replaced....

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  # 2299842 15-Aug-2019 15:26
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I see.


We don't have a fence between us and the neighbouring property so that's out of consideration. Currently our copper line is overhead coming from a street post. They ran the fibre this way for the unit next to us so I suspect it will be the same for us. There is already a power socket near the existing phonejack, assuming the ONT might be placed instead of or next to this. I have a few things plugged in already including my router but I can probably rearrange things on my LAN [this being several ethernet cables going in different directions from said router along walls to two small gigabit switches].

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