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Chrisclarke

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#255597 20-Aug-2019 08:52
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Moving to a new (rural) property and VDSL is the best available connection. We are about 500m from the cabinet. Neighbours (directly opposite, have VDSL) show 50Mbps on the address checker. Our property shows 28Mbps potential but the current owners are currently on ADSL with crappy internal wiring. Have been advised that the cables don't loop and so the lower potential speed is I'm assuming, not helped by the poor internal wiring and lack of master filter.

 

In the past when we've had VDSL installed Chorus have attended and installed a master splitter and dedicated internet jack at a location we requested. Looking at the Spark website it's unclear if this still happens.

 

Does anyone know if this is still provided as part of the install or do we have to organise something ourselves?


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cyril7
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  #2302136 20-Aug-2019 08:56
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Hi, yes you can ask for Chorus to install a filter and appropriate wiring, alternatively get in a data cabler or an sparkie that is known to understand data/telco wiring. What area are you moving to.

 

Cyril




Chrisclarke

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  #2302139 20-Aug-2019 09:05
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Thanks - presume there’s a charge for that?

Lifestyle block just outside Albury in the Mackenzie District.

BarTender
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  #2302143 20-Aug-2019 09:15
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And the splitter / master filter is only required if you are having a having a POTS / PSTN telephone line too. If you are going for naked broadband you don't need a splitter. All you need to do is isolate all internal wiring to a single jackpoint.


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