I'm new here and apologies in advance if this is the incorrect forum to post in.
I'm a long time reader - 1st time poster.
I am ont he "explorer" plan by telecom xtra
I have been experiencing really poor rates of download. - I know the old "chest nut" of traffic times etc throttle , get what you pay for etc... but just want to mkae sure i suppose that it's not my "neighbourhood setup" or computer setup.
I have recently moved to Beachlands (some Aucklanders may know where this is)
i have only mentoned this if it's relvant because i often read on sites that its all about where the "exchange" is located or the roadside cabinet etc...I took a drive around my street and couldn't seem to locate the cabinet (Big green steel box) so i'm worried that given the age of the area and house that the phone line may be quite old etc - or that i'm miles form the nearest exchange/cabinet.
What i am trying to establish is why i have incredibly poor broadband download speed? And if i should try perhaps another ISP fior improved results (was looking at IHUG/VF)
I did call xtra this morning and they made me do a line speed test over the phone and they said it seemed to appear fine and that their was nothing wrong... I guess a nice clean line test to the tleceom exchnage though won't determine the download rates you'll ge from overseas etc though...?
Hope this hasn't been too unclear here - and thanks for any advice you can give in advance.