I am with Contact energy for my 1 Gigabit fibre plan. I am using a Netcomm router dedicated to a single ethernet line and a son playing CSGo on a private Australian Server. For the last few weeks I have started to experience packet loss of between 2 and 10% with a ping of 40ish but only in the evenings. I switched to Contact after moving (previously Slingshot) didn't have any problem for first 2 months. In addition the download speed has dropped to 400ish from 900+.
Contact referred my "fault" to Chorus who reset ONT and don't see a problem.
My problem is my son plays CSgo for a living, 2% loss is kind of a deal.
I am happy to get a dedicated line for him that can solve his problem.
Can anyone recommend a provider that will install a connection to second port on ONT or shed any light on the current ISP problem?
Here is a tracert to a server
Tracing route to ip90.ip-139-99-179.net [184.108.40.206]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.1.1
2 * * * Request timed out.
3 26 ms 27 ms 25 ms 4610.syd.equinix.com [220.127.116.11]
4 * * * Request timed out.
5 28 ms 26 ms 27 ms syd-sy2-bb1-a9.aus.asia [18.104.22.168]
6 26 ms 27 ms 26 ms syd1-sy2-g1-nc5.aus.asia [22.214.171.124]
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 26 ms 26 ms 26 ms ip90.ip-139-99-179.net [126.96.36.199]