Fibre install time

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beenz

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#264324 16-Jan-2020 13:20

Hello

Chorus is currently laying fibre cable in our street with the laying virtually completed what are the next steps ?

Chorus website is reporting the finish by April but to me it looks like it will be a lot quicker.

What are others experience around build time frames ?

Thanks

Chorusnz

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#2399012 16-Jan-2020 13:36

Best to follow the website on this.

We are doing the rollout of Fibre by cabinet area rather than street so although it may look like we are done there may be other streets getting their build.

There are also a number of QA checks and setup required oin the background before we are actually ready to start taking orders.

I suggest keeping an eye on the address checker because as soon as we are ready to start taking orders for your area we will update the website to reflect this.

^Richard

Tracer

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#2401018 17-Jan-2020 23:59

It takes maybe a month or two after all the underground infra. is buried.

sparkz25

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#2401019 18-Jan-2020 00:22

Chorusnz:

Best to follow the website on this.

We are doing the rollout of Fibre by cabinet area rather than street so although it may look like we are done there may be other streets getting their build.

There are also a number of QA checks and setup required oin the background before we are actually ready to start taking orders.

I suggest keeping an eye on the address checker because as soon as we are ready to start taking orders for your area we will update the website to reflect this.

^Richard

So how do we go about areas that say that they are covered but are apparently not covered?

For Example, the maps state that there should be fiber there but yet there is no fiber in the street?

And Yet the houses have been pre-piped with the Low Smoke tube and that's about it?

quickymart

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#2401038 18-Jan-2020 07:47

Still under build, maybe? I think that's what you're asking.

Linux

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#2401097 18-Jan-2020 09:28

Just put the address into the ChorusNZ address checker and this will let you know when it's ready, check once every 2 or 3 weeks

Chorusnz

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#2401973 20-Jan-2020 09:24

sparkz25:

So how do we go about areas that say that they are covered but are apparently not covered?

For Example, the maps state that there should be fiber there but yet there is no fiber in the street?

And Yet the houses have been pre-piped with the Low Smoke tube and that's about it?

Not sure i follow sorry. But as Linux said, have a look on the address checker at www.chorus.co.nz. If Chorus is going to be building Fibre into your area it will show up and give you an estimated date for when that will be ready.

^Richard

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Shop on-line at New World now for your groceries (affiliate link).

sparkz25

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#2402049 20-Jan-2020 10:50

Chorusnz:

sparkz25:

So how do we go about areas that say that they are covered but are apparently not covered?

For Example, the maps state that there should be fiber there but yet there is no fiber in the street?

And Yet the houses have been pre-piped with the Low Smoke tube and that's about it?

Not sure i follow sorry. But as Linux said, have a look on the address checker at www.chorus.co.nz. If Chorus is going to be building Fibre into your area it will show up and give you an estimated date for when that will be ready.

^Richard

So your map shows fiber in the area yet the network still needs to be built? how does that work?

tripper1000

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#2402224 20-Jan-2020 12:07

Might help to answer the question if you include a link to the map/area in question. It's pretty hard for anyone to interpret something/a potential error when they can't see it.

Chorusnz

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#2402441 20-Jan-2020 15:42

@sparkz25 i think this will be far easier if you just flick us a DM with your full address and i can have a look at whats going on.

I have an inkling that maybe you are on a ROW/MDU and we need to build down the shared property or that maybe there is not enough network capacity and we need to perform an infill. Those are the usual cases where our terminology would include "building the network".

^Richard