Hey team,
Just moved into a property today, gone to hook up the fibre and the ONT power cable is gone.
Is there anywhere I can source one in Auckland for model 100/200? I can't wait 2-4 days for a replacement not being able to work.
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You could try and contact Chorus in Auckland and see if they will let you pick one up from their Auckland office or ask them power requirements and then head down to JayCar and purchase one there.
I believe PB Tech carries extras now, too.
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Anything I say is the ramblings of an ill informed, opinionated so-and-so, and not representative of any of my past, present or future employers, and is also probably best disregarded.
Just bear in mind if you blow up your ONT with a 3rd party PSU you have to pay for it :)
Any views expressed on these forums are my own and don't necessarily reflect those of my employer.
nztim:
Just bear in mind if you blow up your ONT with a 3rd party PSU you have to pay for it :)
Not if you plug in an original PSU before the tech turns up...
I would have thought getting one sent out would be a far safer option.
Even if you pick one up from Jaycar, STILL get one sent out by Chorus and replace it when it turns up.
Since as @nztim said, if you blow up the ONT with a non-Chorus power supply then Chorus will charge you for it.
Have you logged a job with your ISP?
They should be able to get Chorus to come around - your connection isn't going.
trig42:
Have you logged a job with your ISP?
They should be able to get Chorus to come around - your connection isn't going.
Process for RSP's as set out by chorus is to always redirect power cable issues through to ordering one though their online system.
Otherwise they waste a ton of tech resources sending out technicians simply to replace a power supply.
#include <std_disclaimer>
Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.
It's just 12V DC. This thread may be relevant to your interests.
You probably already have a PSU somewhere at home that'd be able to run the ONT if it weren't for the proprietary connector. Just be careful - if you get the voltage or pinout wrong and break it, you're liable as others have mentioned. Getting a replacement from Chorus is the best long term solution.
Lorenceo: if it weren't for the proprietary connector.
BMarquis: It’s not proprietary, it’s just an 8-pin mini molex. :) Maybe I’d accept ‘uncommon’, but not proprietary.
:p
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