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sudo

200 posts

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#272822 17-Jul-2020 19:44
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I'm currently on Bigpipe, and planning to move house.

 

My 2 biggest bugbears are lack of IPv6 and inconsistent routing.

 

Latency is good, but they seem to route through a various number of hops, before it gets to a NZ destination. And doesn't seem to go via the peering exchanges.

 

Apparently Spark doesn't use peering and they stopped using IPv6 on Bigpipe a couple years back

 

 

 

Any recommendations on good ISPs, that fit the bill

 

 


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Linux
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  #2524966 17-Jul-2020 19:54
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2degrees


nztim
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  #2524968 17-Jul-2020 20:03
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Voyager... I am still with Bigpipe because 100/100 for $89 is the right price point and requirements for me, but I really wish the Spark would openly peer

If Voyager did 100/100 I would jump but they don’t

 
 
 
 


amanzi
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  #2524984 17-Jul-2020 20:56
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Voyager. $99 p/m for unlimited data, 950/450 speed, great peering, great support, static IPv4 and IPv6.


nztim
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  #2524988 17-Jul-2020 21:01
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amanzi:

Voyager. $99 p/m for unlimited data, 950/450 speed, great peering, great support, static IPv4 and IPv6.



...Now if only they did $80 for 100/100

taneb1
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Trustpower

  #2525007 17-Jul-2020 22:05
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Trustpower offer IPv6 (Dynamic only currently) and peer at a number of locations both Locally and Internationally -  https://bgp.he.net/AS55850#_peershttps://www.peeringdb.com/net/7924





Any comments made are my personal views and does not represent those of my employer


quickymart
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  #2525035 18-Jul-2020 00:03
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But it's Trustpower.


sudo

200 posts

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  #2525038 18-Jul-2020 02:17
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quickymart:

 

But it's Trustpower.

 

 

 

 

Hehe, I lived in an apartment in the early 2000's in Auckland CBD, and one of the power companies had offered internet (they ran an internet connection via the power feed into a managed switch into the building). It was uplinked to Slingshot (Callplus)

 

The whole network was pretty much managed by a single guy. When he wasn't at work, no one else at the company had a clue how to diagnose issues. 


 
 
 
 


timmmay
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  #2525041 18-Jul-2020 06:46
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2degrees is rock solid internet with good peering, good IP6, and good customer service. They might cost a tiny bit more than the budget providers, but sometimes you get what you pay for.


surfisup1000
4830 posts

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  #2525051 18-Jul-2020 08:33
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amanzi:

 

Voyager. $99 p/m for unlimited data, 950/450 speed, great peering, great support, static IPv4 and IPv6.

 

 

My support has not been great with voyager.  I'm getting conflicting advice, incorrect recommendations, and needless requests to reboot my devices and change cables. 

 

I'm sure once my connection is actually working properly, they'll be fine. 


sudo

200 posts

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  #2525068 18-Jul-2020 10:01
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timmmay:

 

2degrees is rock solid internet with good peering, good IP6, and good customer service. They might cost a tiny bit more than the budget providers, but sometimes you get what you pay for.

 

 

 

 

I find that curious, as they seem to be one of the budget "mobile" providers.

 

They sting you with $10/month extra for not being a monthly mobile customer.

 

And extra services like $10/month for a static IP, it adds up.

 

 

 

In my case, going with Voyager (the other recommended) will be almost $200 cheaper in the first year.

 

2Degrees: $1392 annual ($106monthly + $10 static IP) = $1392

 

Voyager: $0(connection) + $1188 annual ($99monthly) + $14.95 static IP (one off) = $1202.95

 

 

 

At the above price, I am also locked into a 12m contract with 2Degrees (add $99 for an open contract).

 

 


sudo

200 posts

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  #2525072 18-Jul-2020 10:14
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surfisup1000:

 

My support has not been great with voyager.  I'm getting conflicting advice, incorrect recommendations, and needless requests to reboot my devices and change cables. 

 

I'm sure once my connection is actually working properly, they'll be fine. 

 

 

 

 

noted.

 

 

 

In the IT world, the reboot/change cables generic advice seems to be universal.

 

Unfortunately badly written code/cheap components mean those sort of actions are more effective ,than not. 

 

It's also a rare occurrence to come across a support person that can diagnose a problem effectively. 


timmmay
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  #2525074 18-Jul-2020 10:19
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sudo:

 

I find that curious, as they seem to be one of the budget "mobile" providers.

 

They sting you with $10/month extra for not being a monthly mobile customer.

 

And extra services like $10/month for a static IP, it adds up.

 

 

 

In my case, going with Voyager (the other recommended) will be almost $200 cheaper in the first year.

 

2Degrees: $1392 annual ($106monthly + $10 static IP) = $1392

 

Voyager: $0(connection) + $1188 annual ($99monthly) + $14.95 static IP (one off) = $1202.95

 

 

 

At the above price, I am also locked into a 12m contract with 2Degrees (add $99 for an open contract).

 

 

2degrees purchased snap, who were a great provider, so it's inherited greatness. They've kept it great. Agree that their mobile offering is only ok, at least last time I used it - I moved away due to poor coverage when I worked in a building very close to the beehive.

 

2deg give a discount for being a customer with multiple products, it's a bonus not a punishment. Yes they charge extra for a static IP, not everyone needs one, but agree it's not ideal. They also provide IPv6 as IPv4 is running out of addresses.

 

Technically 2degrees is very good, with good service. You often pay more for the better providers.


sudo

200 posts

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  #2525207 18-Jul-2020 14:53
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timmmay:

 

2degrees purchased snap, who were a great provider, so it's inherited greatness. They've kept it great. Agree that their mobile offering is only ok, at least last time I used it - I moved away due to poor coverage when I worked in a building very close to the beehive.

 

 

I was an early Snap customer (for several years), and they did have good customer service. But I emphasise "did".

 

 

 

Their customer service did slip, and I ended up being directed to do the repeated "reset the router"/"change cable" type experiences from them. 

 

 


timmmay
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  #2525255 18-Jul-2020 15:53
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sudo:

 

timmmay:

 

2degrees purchased snap, who were a great provider, so it's inherited greatness. They've kept it great. Agree that their mobile offering is only ok, at least last time I used it - I moved away due to poor coverage when I worked in a building very close to the beehive.

 

 

I was an early Snap customer (for several years), and they did have good customer service. But I emphasise "did".

 

Their customer service did slip, and I ended up being directed to do the repeated "reset the router"/"change cable" type experiences from them. 

 

 

I guess every place has their off days or off people. Not all that long ago I locked myself our of my router. I called 2degrees support and with a few suggestions from me they managed to reinstate my access without having to do a router reset and lose all my settings.


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