Landlines on UFB

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nightscooter

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#273290 15-Aug-2020 06:35

Hey guys,
This may seem like a silly question but what is the max amount of landlines on a typical fibre install? On most the ONTs I see there are 2 phone ports although I don't know if they are both able to be used & if there was a simple(ish) solution to go beyond that amount without anything too complicated.
The situation is that someone is setting up a home office & wants 3 landlines but as I understand the old copper lines have been deleted.

BarTender

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#2541413 15-Aug-2020 06:42

ONTs and ATAs typically have a REL of 2. So you can only add two physical phones as most phones have a REL of .5 to 1 and you need to add them up to the maximum supported REL of the ATA.
Easiest way is to buy a 3 or 4 model walk around phone as only the single base station needs to be plugged in and they typically have a REL of .5.

coffeebaron

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#2541416 15-Aug-2020 07:36

Are you meaning number of physical phones you can attach to one landline, or do you mean 3x separate landline numbers? If its multiple landlines each with their own separate number, then the ONT supports up to two. Newer Chorus ONT's may only support one.
You would need to move to a more advanced VoIP configuration for three separate landlines.

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noroad

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#2541429 15-Aug-2020 08:51

nightscooter:

Hey guys,
This may seem like a silly question but what is the max amount of landlines on a typical fibre install? On most the ONTs I see there are 2 phone ports although I don't know if they are both able to be used & if there was a simple(ish) solution to go beyond that amount without anything too complicated.
The situation is that someone is setting up a home office & wants 3 landlines but as I understand the old copper lines have been deleted.

You can just put in a couple of ATA's - https://www.pbtech.co.nz/search?sf=ata+adapter&search_type=prediction and use the likes of 2talk for sip lines. Or a better choice will be just connect the appropriate number of voip phones - https://www.pbtech.co.nz/product/MPHYLK3166253/Yealink-SIP-T19P-E2-Entr-HD-IP-Ph-Entry-Level-entr its pretty easy now days - https://www.2talk.co.nz/products#cloud-pbx

sbiddle

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#2541440 15-Aug-2020 09:26

Are you wanting 3 phones or 3 lines?

MyFriendAutism

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#2541956 15-Aug-2020 21:21

Not sure if there is a max number for 1 phone number. I've got 5 landlines connected to my fibre with zero issues.

nightscooter

4 posts

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#2542032 16-Aug-2020 08:24

Sorry if it was not clear. The customer is after 3 separate lines for him & his staff, not just phones on the same line.

nztim

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#2542035 16-Aug-2020 08:35

nightscooter:
Sorry if it was not clear. The customer is after 3 separate lines for him & his staff, not just phones on the same line.

Get SIP phones and a cloud PBX phone provider (there are many)

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sbiddle

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#2542121 16-Aug-2020 10:21

nightscooter:

Sorry if it was not clear. The customer is after 3 separate lines for him & his staff, not just phones on the same line.

Not sure why you'd even be looking at any solution other than a true VoIP based offering. SIP phones are as cheap as chips these days, and softphones are an increasingly popular option.

sbiddle

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#2542122 16-Aug-2020 10:22

MrBBEye:

Not sure if there is a max number for 1 phone number. I've got 5 landlines connected to my fibre with zero issues.

There is a limit which is based on the REN (and discussed above). You're incredibly lucky to have 5 phones with no issues, because this would be pretty close to (or exceed) the REN.

robjg63

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#2542127 16-Aug-2020 10:54

Surely you just want to set up VOIP rather than muck about with the ports on an ONT?

You can run as many 'landline' numbers as you want on a UFB connection using VOIP.

Either you could just install a VOIP client on each PC/Laptop - and you would then need a headset, or buy some standalone VOIP phones, such as the yealink mentioned above.

Assuming you have wifi in your office, you could even just install a VOIP client on the users mobile phones and the 'landline' calls would work on the mobiles.

If you arent comfortable with potentially setting this up, you could look at someone like Voyager :https://voyager.nz/business/voice

and this link https://voyager.nz/business/softphone

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nztim

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#2542131 16-Aug-2020 11:05

sbiddle:
MrBBEye:

Not sure if there is a max number for 1 phone number. I've got 5 landlines connected to my fibre with zero issues.

There is a limit which is based on the REN (and discussed above). You're incredibly lucky to have 5 phones with no issues, because this would be pretty close to (or exceed) the REN.

I asked these questions ages ago, type ONT 200 is 3 REN per port and type 300 is 5 REN per port

So if you have old phones that draw 1.2 or 1.4 REN you would be in trouble otherwise new phones that only draw 0.4 you are ok

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cyril7

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#2542260 16-Aug-2020 14:22

In the current climate with the looming and current demise of the PSTN you will have rocks in your head to want a genuine PSTN based land line.

As has been pointed out the Gen200 ONT has two pots lines, and the current Gen 300 has only one. Further not all ISPs use the ONTs pots ability, many provide it from the supplied router.

If you have a need for 3 lines, I strongly recommend, as others here also have, that you invest in a set of VOIP handsets and setup a cloud based PBX solution with the likes of 2Talk or Hero, the feature set and service will be way better than any historic based service. A 100/20 fibre connection will hardly notice 3 active VOIP lines, even 30 active VOIP lines will hardly be noticed.

Edit, if you want to keep your current pots handsets then a couple of two port ATA's will do, but depending on if full desktop handsets or cordless will suffice and if a single DECT base station will cover all three desk locations, I would recommend a Yealink DECT based solution with 3 handsets, each handset has its own account/line, with 2TAlk or Hero they gain full PBX functionality, hard to beat.

Cyril

richms

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#2542268 16-Aug-2020 14:47

Just pay voyager for their product, no work on your part, well priced for what you get and they have staff to handhold if needed.

Richard rich.ms

nightscooter

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#2542425 16-Aug-2020 17:11

Thanks for all the help guys. I work almost entirely on residential so wanted to make sure I wasn't pointing him in the wrong direction

nztim

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#2542460 16-Aug-2020 17:46

check out the Yealink W60P Base Station and the W56H Handset

Will cost you circa $247 for the initial base station + handset and then circa $163 each for the additional handset

Each Handset is a individual sip registration (aka its own line) all through the one base or can be attached to the same sip registration or a combination thereof, you can mix and match it however you want, each base station supports about 10 handsets

Just a quick trick for newbies with the Yealink, there is a setting in the handset that puts the phone on mute, when charging so doesn't ring - took me a while to work that one out

Then chose any cloud PBX Provider of which NZ as a plethora of options and job done

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