moving house, should I take my ISP with me

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sudo

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#279908 16-Nov-2020 14:42

I will be moving house next month and thinking about a new ISP.

I am wondering if it's just easier to move with my existing ISP, or just disconnect at this end and join a new ISP at the other end.

My existing monthly billing cycle starts a week and a half before the move.

If I disconnect for moving day, will I have to pay the existing for the entire month (Bigpipe?

Similarly if I keep my existing ISP, will they try charging me for disconnection too soon after I move?

Linux

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#2604768 16-Nov-2020 14:46

If you are happy with your ISP and out of contract then keep them, Make sure you provide plenty of notice before the move 10 business days

halper86

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#2604769 16-Nov-2020 14:50

ISPs usually only ask for 30 days notice when moving and cancelling (open term plans). So if you want to stay with Bigpipe(?) you should give them notice as soon as you make your decision as they need this for both cancelling and moving house (I just looked and bp requires at least 10 days notice, and no more then one move for free p.a. (source)). (bp only need 5 days notice for cancellations too (source).

I haven't read anything bad with Bigpipe so its really (and always) up to you at the end of the day..

nztim

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#2604779 16-Nov-2020 14:57

Bigpipe are Amazing (except for Spark's Anti peering policy) - Also their prices are now not as sharp as others (not that I am one of these people that changes ISP based on price but I know there are penny pinchers out there)

I am thinking about a change to Stuff Fibre which is $89 for 900/400 + $50 one off fee for a static - this is the same pricing as my Bigpipe 100/100

I also want to emphasize that this change is not driven by price - 100/100 is plenty for my needs, but driven by the fact our Networks ASN is downstream from Vocus so I should get better connectivity for WFH

Any views expressed on these forums are my own and don't necessarily reflect those of my employer.

sudo

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#2604791 16-Nov-2020 15:16

nztim:

Bigpipe are Amazing (except for Spark's Anti peering policy) - Also their prices are now not as sharp as others (not that I am one of these people that changes ISP based on price but I know there are penny pinchers out there)

Non-peering and lack of IPv6 are two reasons I am considering moving away from Bigpipe.

(Bandwidth is good and latency is passable)

alasta

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#2604803 16-Nov-2020 15:36

Does it complicate things if you want an overlap period between your old and new home? e.g. if you intend to live between two houses for a couple of weeks while you get yourself organised?

I'm with Vodafone and I'm reluctant to ask them to do anything outside of the norm, knowing that they will probably screw it up.

sudo

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#2604807 16-Nov-2020 15:38

I have a firm 2 day moving schedule as the old house is booked for a major renovation.

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rogercruse

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#2604808 16-Nov-2020 15:40

Recently moved out of Auckland and stayed with Vodafone and took their Ultra Hub Plus Hub router with us.

The Ultra Hub Plus has a 4G sim inside it, so we continued to have internet access without needing to be plugged into a cable (a handy feature as the rented accomodation we stayed in didn't have any comms equipment). As soon as the builder confirmed our completion date, we arranged for the house to be connected to the Fibre network.