Major Chorus outage affecting Waiheke and Maraetai and Beachlands

Forums › New Zealand Broadband › Major Chorus outage affecting Waiheke and Maraetai and Beachlands

spacedog

496 posts

Ultimate Geek
+1 received by user: 62

#285915 24-May-2021 21:15

Seems most of Waiheke is offline tonight. ADSL, Fibre and 3G and 4G coverage is offline. Chorus Outage Maps hows Maraetai and Beachlands affected as well.

Anyone know anything specific about is going on? This is very much reminiscent of the April 2019 failure that took out the whole island for a prolonged period of time. That submarine cable that got added across Maraetai to Woodside Bay was supposed to provide redundancy to the island so I'm hoping this isn't some kind of backhaul cable fault as the island has two main links now.

@ChorusNZ can you comment on what's happening?

weetbix43

120 posts

Master Geek
+1 received by user: 3

#2712687 24-May-2021 21:55

I am one of those affected here in Beachlands. I managed to get hotspotting going from my phone but as you can guess everyone else is jumping on it as well and speeds are around .0.59 mb down 1.50up however at least pages load I can read .

xcon

147 posts

Master Geek
+1 received by user: 24

ID Verified

#2712722 25-May-2021 07:48

All back online in Beachlands this morning 😊

trig42

5889 posts

Uber Geek
+1 received by user: 2094

ID Verified

#2712749 25-May-2021 09:20

Came on about 330 this morning.

Chorusnz

436 posts

Ultimate Geek
+1 received by user: 603

Trusted

Chorus

#2712802 25-May-2021 11:10

Hi there,

Yes, the fault should be entirely fixed now with all users back online. If you are still having connection issues, best to get in touch with your provider.

There was a cable cut in the Howick area which our technicians worked on in the early hours to restore service.

Cheers. ^DR