Fusion Internet (AKL) - Username for Fiber query.

Forums › New Zealand Broadband › Fusion Internet (AKL) - Username for Fiber query.

rhysee

44 posts

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#286058 2-Jun-2021 19:21

Well , We signed up for Fusion Internet , Spark cut us off (former provider) today at 2pm,

Wondering if anyone here has fiber with https://www.fusionnetworks.co.nz/ and can confirm username & password are below ?

Archer VR300

Username user@isp.co.nz

Password password

And yes I will be calling sharp tomorrow 830am ! to express my delight ! NOT!

rhysee

44 posts

Geek

#2717411 2-Jun-2021 19:24

Behodar

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#2717413 2-Jun-2021 19:27

Wow, their "help" page has virtually no help on it. There's also a link for "Bay of Plenty" outages which goes to UFF's website despite them only covering one of the Bay's three main areas (the others being Chorus).

rhysee

44 posts

Geek

#2717416 2-Jun-2021 19:45

Yeah its rubbish site , I was hoping it would be a standard username / password like spark has .. but I dont think it is , unless if anyone here is on there fibre

sbiddle

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Biddle Corp

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#2717425 2-Jun-2021 20:00

Spark allows the use of absolutely anything as the PPPoE username and password as they do port based auth via option 82.

For any RSP that does not use this method you'll need the correct PPPoE username and password to authenticate.

quickymart

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#2717477 2-Jun-2021 22:23

Wow, what a crappy, unhelpful site. What convinced you to change to them, just out of interest? Price?

rhysee

44 posts

Geek

#2717496 3-Jun-2021 00:07

quickymart:

Wow, what a crappy, unhelpful site. What convinced you to change to them, just out of interest? Price?

Well they have the Ministry of Education contract , so if your child needs a laptop(chromebook)/help assistance i.e difficulties reading Deslexia, you get free internet :)

xpd

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#2717513 3-Jun-2021 07:53

Nice concept, but obviously the provider is not in the position to support those people. Free always comes with a catch.... :(

Gavin / xpd / FastRaccoon / Geek of Coastguard New Zealand

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quickymart

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#2717519 3-Jun-2021 09:00

xpd:

Nice concept, but obviously the provider is not in the position to support those people. Free always comes with a catch.... :(

I agree, I think it's a great idea, but the Government should have picked someone who could actually provide support when it's needed.

rhysee

44 posts

Geek

#2717522 3-Jun-2021 09:07

Its all sorted , just requiring someone to flip the switch at their end , Seems great so far..

quickymart

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#2718169 4-Jun-2021 11:12

Did this get sorted in the end?
@freitasm - might be better to move this to the Broadband forum (not really related to LAN).