I switched to Orcon for this very reason. Its really them or Slingshot that offer DHCP. Both are owned by Vocus.
I now do not have any speeds issues and easily pull 940+ over DHCP with Orcon on my UDM Pro. The PPPoE issue isnt likely to be fixed anytime soon and could even be a hardware issue.

Might be an option considering they also have hyperfibre if tempted

Hi, I recently moved to Sky, made good sense when bundled with what we spend on TV service. So far I am very happy with the service, local peering is great including to Spark and Voda, so no heading off to SYD to peer. They also support both PPPoE and DHCP, their network sits on Vocus's infrastructure.

Cyril

I am with Sky too like @cyril7 - the dual stack is great, can choose PPPoE or DHCP - Bandwidth from Vocus, great peering, 2ms to my Office :) - And bundled with Sky makes keeping SkyTV affordable

Another vote for Vocus. As far as I know the service is the same regardless of what brand you end up using so might as well just find out which brand offers the best deal for you. Was pleasantly surprised when I found out I had the option to use DHCP rather than PPPoE. If it helps, Vocus' IPv6 service only works over DHCP so that is another plus for DHCP.

The UDM Pro works kinda fine with Gigabit connections but considering you're on both Spark, and testing to 3 other providers as per your Speedtest then the slow speeds you'll be facing are due to Sparks peering policy to those providers hosting Speedtest servers. It has been spoken about on here before.

Do a Speedtest on a machine that is connected via Ethernet (not WiFi) and not running Windows (that part is important) to a Speedtest server run by Spark (manually select this).

But - you're really limiting yourself by looking for providers that don't use PPPoE. You won't notice any difference since you're using a UDM Pro but what you will notice a difference with is picking an ISP that peers like Voyager for example if you care about the speeds reflected on Speedtests instead of real world performance.

michaelmurfy:

 

The UDM Pro works totally fine with Gigabit connections but considering you're on both Spark, and testing to 3 other providers as per your Speedtest then the slow speeds you'll be facing are due to Sparks peering policy to those providers hosting Speedtest servers. It has been spoken about on here before.

 

Do a Speedtest on a machine that is connected via Ethernet (not WiFi) and not running Windows (that part is important) to a Speedtest server run by Spark (manually select this).

 

But - you're really limiting yourself by looking for providers that don't use PPPoE. You won't notice any difference since you're using a UDM Pro but what you will notice a difference with is picking an ISP that peers like Voyager for example if you care about the speeds reflected on Speedtests instead of real world performance.

 

The UDM cannot do gigabit on PPPoE due to it using software not hardware for PPPoE it is a known issue and getting half the speed is just not great

I am on ethernet someone who has a UDM probably knows that Wi-Fi is not gonna saturate a 1gbps connection

BarTender: I love it how folks care to much about a speed test yet no one focuses on real world download speeds of files over 200ms away. As that is the sign of a correctly optimised network where your steam downloads come down at line speed. But to test that and prove it’s working correctly is hard to test and prove.

In saying this i used to get about 700mbps to AU and about 300 to USA before going to UDM when i got line speeds

This is why i want to avoid the small telcos who have bad peering but Vocus might be a decent option 

michaelmurfy:

 

The UDM Pro works totally fine with Gigabit connections but considering you're on both Spark, and testing to 3 other providers as per your Speedtest then the slow speeds you'll be facing are due to Sparks peering policy to those providers hosting Speedtest servers. It has been spoken about on here before.

 

Do a Speedtest on a machine that is connected via Ethernet (not WiFi) and not running Windows (that part is important) to a Speedtest server run by Spark (manually select this).

 

But - you're really limiting yourself by looking for providers that don't use PPPoE. You won't notice any difference since you're using a UDM Pro but what you will notice a difference with is picking an ISP that peers like Voyager for example if you care about the speeds reflected on Speedtests instead of real world performance.

 

There is definately a performance issue with UDM Pro's and PPPoE and especially when IPS/DPS is enabled. This has been acknowledged by Ubiquiti. Many users complaining about this even in the latest beta firmware released. Full throughput is not possible over PPPoE. Latest firmware has made it worse! 

Some are reporting that the newly announced and in early release UDM Pro SE addresses this issue but its unconfirmed.

CNZ:

 

The UDM cannot do gigabit on PPPoE due to it using software not hardware for PPPoE it is a known issue and getting half the speed is just not great

 

I am on ethernet someone who has a UDM probably knows that Wi-Fi is not gonna saturate a 1gbps connection

Yes it can. I've installed many, many UDM's on Gigabit connections and also reviewed one myself on a Gigabit connection. Both the UDM and UDM Pro can achieve Gigabit totally fine on PPPoE.

---

Edit - I am happy to say I was incorrect here. On further research I've found there are conditions where the UDM and UDM Pro will not achieve Gigabit speeds on PPPoE connections namely when you've got IPS/DPS enabled. I have not personally encountered this issue myself on all the Dream Machines I've installed as of late but more of a reason also to not touch them going forward. I've just replicated this also on a dream machine I have beside me that I am configuring for somebody (PPPoE / VLAN 10 - CPU spikes to 100% when doing a nperf to a host on the other side) so any more CPU load could see a connection drop its speed. Looks like I'm going to be avoiding these going forward, darn. Sorry OP.

Jiriteach:

 

There is definately a performance issue with UDM Pro's and PPPoE and especially when IPS/DPS is enabled. This has been acknowledged by Ubiquiti. Many users complaining about this even in the latest beta firmware released. Full throughput is not possible over PPPoE. Latest firmware has made it worse! 

 

Some are reporting that the newly announced and in early release UDM Pro SE addresses this issue but its unconfirmed.

This makes more sense and what I am suspecting with the OP. But I've also got a number of these on both Voyager and BigPipe connections (note - with IPS/DPS disabled) and get Gigabit on those connections totally fine. I suspect there is a configuration issue if you're unable to max out Gigabit on a UDM (edit - I was incorrect, see above).

All the UDM + UDM Pro's I have installed (and can access right now) are working well with Gigabit PPPoE however.

When you have Firewalls (you can't call them routers at this point) that start looking at traffic beyond Level 4 of the OSI model (aka IPS) they need to be correctly scoped for the amount of users (concurrent sessions) and and the type of WAN interface (Static/PPPoE/DHCP)