Choosing a fibre provider in Wellington

Forums › New Zealand Broadband › Choosing a fibre provider in Wellington

Geektastic

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#289472 8-Sep-2021 09:01

We recently bought an apartment in Wellington. It's cabled for fibre and we need to choose a provider to complete the setup.

Is there anything other than price to take into account when choosing, within reason? Our mobile phones are on Spark so could use them for convenience.

cyril7

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#2774242 8-Sep-2021 09:29

Hi, in general the main players are all good, ie Spark, Vodafone, 2Deg, Orcon (and other vocus brands), Voyager also get good reports. I personally recommend you avoid most bundled power company services, and my republic dont get a good rap around here either. Voda does suffer from appaling customer support.

If I were you, bundling your mobile and connection with Spark is a no brainer, single bill etc, but be aware they are a little more pricey, however that said, their unplan is a great saver if you keep usage below 120G, and still reasonable value if you step over it.

Cyril

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wratterus

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#2774252 8-Sep-2021 09:44

I'd consider Skinny. Same network as Spark, same routers etc, much cheaper. If you're not bothered about having everything on the one plan.

nztim

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#2774259 8-Sep-2021 10:02

I have Sky broadband (Vocus) had no issues until last Friday and that was only 45mins

Any views expressed on these forums are my own and don't necessarily reflect those of my employer.

cyril7

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#2774272 8-Sep-2021 10:26

nztim: I have Sky broadband (Vocus) had no issues until last Friday and that was only 45mins

Yeah, to add to that, I too moved to Sky a couple of months back and been very very pleased. If you also have Sky this can work out very very attractive $ wise and of course the bill is bundled with the TV billing.

I manage a lot of server and network resources around the country (and overseas) and compared to my old Spark connection I see way lower latency especially for those on smaller ISP's, that said many of these servers are on Vocus or Inspire AS's so naturally closer peering.

Cyril

timmmay

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#2774276 8-Sep-2021 10:44

2degrees has been great solid for years, with excellent support on the rare occasion I've needed it.

ghettomaster

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#2774281 8-Sep-2021 10:57

+1 for 2Deg here.

We have all our mobiles and fibre with them, with coverage at the house being a big driver for us, but just the other day I renegotiated and they really did make it an attractive deal. We have 2 on account mobiles and a fibre connection.

There’s two ways you can look at sticking with your current mobile provider. One is that if your internet goes down, they can load your mobile up with free data to keep you going. The other is that if that provider has a big outage, your home and mobile internet is down. In reality this doesn’t happen often and the combined billing, discounts, and one company to talk to is often worth it, unless your working from home is particularly sensitive to outages, in which case multiple providers is the way to go.

Geektastic

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#2774792 8-Sep-2021 19:57

In the end I decided to put it on Spark. There's no contract so since the lady I spoke to was so immensely nice to deal with, she got the job.

I went for the normal offering speed-wise because we will only be using the apartment as a pied-a-terre to reduce commuting pain a bit, rather than our main residence, so the load will be lower. Can always speed it up later.