Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


johnmo

104 posts

Master Geek


#290164 25-Oct-2021 09:31
Send private message

Eureka exchange has had no DSL or POTS since 2pm 23/10/21

 

Chorus outages page shows fault reported 2:25pm 23/10/21 and current no estimated repair time.

 

How can and outage last this long in 2021 along with no estimated repair time along with it being an area in Level 3 where people rely on connections with no communication?


View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2
Affiliate link
 
 
 

Affiliate link: MyHeritage DNA test kit helps you discover your ethnicity results, DNA genetic groups, family relatives.
nztim
2280 posts

Uber Geek

ID Verified
Trusted
TEAMnetwork
Subscriber

  #2800627 25-Oct-2021 10:06
Send private message

Another Farmer cut through a cable???

Thats what it was last time




Any views expressed on these forums are my own and don't necessarily reflect those of my employer. 


Linux
8999 posts

Uber Geek

Trusted
Lifetime subscriber

  #2800630 25-Oct-2021 10:15
Send private message
johnmo

104 posts

Master Geek


  #2800633 25-Oct-2021 10:20
Send private message

So chorus cannot fix a cable in 39 hours or update a fault ticket to give an estimated service repair time?




Linux
8999 posts

Uber Geek

Trusted
Lifetime subscriber

  #2800634 25-Oct-2021 10:21
Send private message

johnmo:

So chorus cannot fix a cable in 39 hours or update a fault ticket to give an estimated service repair time?



Might be access issues

RunningMan
7043 posts

Uber Geek


  #2800635 25-Oct-2021 10:24
Send private message

johnmo:

 

So chorus cannot fix a cable in 39 hours or update a fault ticket to give an estimated service repair time?

 

 

Yes, I'm sure they can do both. However, do you know this is actually a cable fault, and if so, what is the extent of the damage? Given it's a holiday weekend, there's probably less staff working, so things like website updates may get deferred, even if the repair is progressing.


quickymart
8778 posts

Uber Geek

ID Verified

  #2800636 25-Oct-2021 10:29
Send private message

Have you logged it as a fault with your provider? They can chase Chorus for updates, as per the regular process.


johnmo

104 posts

Master Geek


  #2800637 25-Oct-2021 10:31
Send private message

Nobody has said what is the cause so who knows what the problem is and the local community has no idea but being rural will just continue working :)




Linux
8999 posts

Uber Geek

Trusted
Lifetime subscriber

  #2800640 25-Oct-2021 10:39
Send private message

You only need to deal with who you pay for internet service have you logged a fault with them Yes / No?

Linux
8999 posts

Uber Geek

Trusted
Lifetime subscriber

  #2800641 25-Oct-2021 10:40
Send private message

johnmo:

Nobody has said what is the cause so who knows what the problem is and the local community has no idea but being rural will just continue working :)



@johnmo The cause is nothing to do with you you don't own the Chorus network

RunningMan
7043 posts

Uber Geek


  #2800642 25-Oct-2021 10:42
Send private message

When did you log a fault with your provider, and what info have they given you?


Linux
8999 posts

Uber Geek

Trusted
Lifetime subscriber

  #2800643 25-Oct-2021 10:44
Send private message

Your mobile provider may give you access to free mobile data

Linux
8999 posts

Uber Geek

Trusted
Lifetime subscriber

  #2800647 25-Oct-2021 10:56
Send private message

@johnmo A number of us have asked have you logged a fault with your ISP?

johnmo

104 posts

Master Geek


  #2800652 25-Oct-2021 10:59
Send private message

Slow down there.

 

This post is not about me. It is about commenting how a local rural community in the Waikato feels about no POTS and NO DSL for longer than they expect.

 

Yes I am personally affected and have gone through the correct process but I have multiple ways to access the internet. For your info my ISP has not yet acknowledged the fault yet but that is not unexpected and not a major anyway.

 

I know of at at least three others in the affected area that have logged faults with other ISP's and been given no updates other than phones connected to cellphones.

 

The chorus outage map initially showed 24 hours to repair and now just says under review.

 

I say again. My post is not about getting it "fixed" as there are systems that should handle that and not need Geekzone.

 

My post is about how a small rural community is cut-off during Level 3 lockdown plus a long weekend and the feelings they have. 

 

Lets just leave it there fellas.


Linux
8999 posts

Uber Geek

Trusted
Lifetime subscriber

  #2800653 25-Oct-2021 11:03
Send private message

Does the town have mobile coverage?

nztim
2280 posts

Uber Geek

ID Verified
Trusted
TEAMnetwork
Subscriber

  #2800680 25-Oct-2021 11:39
Send private message

Linux: Does the town have mobile coverage?


Its marginal but useable outside




Any views expressed on these forums are my own and don't necessarily reflect those of my employer. 


 1 | 2
View this topic in a long page with up to 500 replies per page Create new topic





News and reviews »

D-Link G415 4G Smart Router Review
Posted 27-Jun-2022 17:24


New Zealand Video Game Sales Reaches $540 Million
Posted 26-Jun-2022 14:49


Github Copilot Generally Available to All Developers
Posted 26-Jun-2022 14:37


Logitech G Introduces the New Astro A10 Headset
Posted 26-Jun-2022 14:20


Fitbit introduces Sleep Profiles
Posted 26-Jun-2022 14:11


Synology Introduces FlashStation FS3410
Posted 26-Jun-2022 14:04


Intel Arc A380 Graphics First Available in China
Posted 15-Jun-2022 17:08


JBL Introduces PartyBox Encore Essential Speaker
Posted 15-Jun-2022 17:05


New TVNZ+ streaming brand launches
Posted 13-Jun-2022 08:35


Chromecast With Google TV Review
Posted 10-Jun-2022 17:10


Xbox Gaming on Your Samsung Smart TV No Console Required
Posted 10-Jun-2022 00:01


Xbox Cloud Gaming Now Available in New Zealand
Posted 10-Jun-2022 00:01


HP Envy Inspire 7900e Review
Posted 9-Jun-2022 20:31


Philips Hue Starter Kit Review
Posted 4-Jun-2022 11:10


Sony Expands Its Wireless Speaker X-series Range
Posted 4-Jun-2022 10:25









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.