Moving Fibre and new ONT LAN1 doesn’t light up with router?

Forums › New Zealand Broadband › Moving Fibre and new ONT LAN1 doesn’t light up with router?

spacedog

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#298523 24-Jun-2022 11:10

Just moved house and have been advised by Chorus that my fibre wont be activated until tomorrow morning.

However, I have turned on the ONT and plugged my router into LAN1 of the ONT and the LAN1 LED won’t even show a link?

Is that normal and just because Chorus hasn’t provisioned / activated the ONT yet?

I was expecting to at least get a LAN Link light even if we don’t have an active connection yet?

I tried power cycling the ONT and when it powers up the power LED blinks and I do get the LAN1 LED lighting up. However, as soon as the optical LED lights up, LAN1 LED turns off.

I suspect this is how it works and everything is just fine, but hoping someone here can confirm that for me and I can feel confident that once Chorus loads / provisions the fibre tomorrow everything will start working.

cyril7

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#2933842 24-Jun-2022 12:09

Hi, pretty sure thats correct, I had exact same in a situation recently, the interface is administratively shut down until provisioned, as a test what happens if you try the other three, I think you will find its the same.

Cyril

DarkShadow

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#2936032 29-Jun-2022 16:01

Yes that's right. As long as Power and Optical are green and other lights are off, then it is ok. If it doesn't work tomorrow then you should contact your ISP, otherwise just sit tight.

spacedog

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#2936304 30-Jun-2022 08:14

Yup - everything was fine and once Chorus completed the transfer the LAN light activated and the router initiated connection.

It's somewhat confusing behavior for those of us who are so used to seeing LAN lights go blinky-blinky to show a link. I guess my advice to another user would be to reboot the ONT and look for the LAN link light to establish in the early phase of the ONT booting up when you feel you need to confirm that your router <-> ONT connection and cabling is good (this is what I was trying to establish as the ONT was in one room and was patched to an ethernet port in another room and I didn't have 100% confidence the cabling was intact - of course a router and laptop or other network test device would work too, but it's nice to make use of gear that is already in situ).

nztim

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TEAMnetwork

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#2936307 30-Jun-2022 08:27

Nothing to worry about :)

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