I have been trying for the last 12 days (so much for slingshot's promise of 4-5 days to establish service) to get slingshot DSL service on a Vodafone landline at a house where I am house sitting. The landline account is staying in the original account holder's name and I want to sign up just for DSL and pay that bill myself.

Despite providing the correct landline account details 4 times to slingshot, they keep coming back to me with the EXACT SAME comment that the account details were incorrect and rejected. Each time the person I have on the phone tells me they can see the details are correct, and they will put in an urgent request to slingshot technical support to activate the service. Why they only notice this when I call and ask about it, rather than reading their own notes on the account, is a mystery to me. Once, twice, OK, but 4 times!

I lost it with them this afternoon and said they are telling me the exact same story every day, so please DO something DIFFERENT. "Yes, yes, 24 hours and it will all be sorted." Alas no.....

Has anyone had similar trouble? 

Is slingshot customer service / technical service just hopeless (I can't comment on the actual DSL service itself because I'm still not connected)?

Is the issue that they are to run the DSL over a Vodafone land line and vodafone are obstructing this competition?

If anyone cares to suggest another DSL provider in the Newmarket area who plays nicely with Vodafone, I would really welcome the advice. I'm reasy to chuck Slingshot - they are total losers.