Moving to CHCH, need good net

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MooPoo

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Ultimate Geek

#30123 29-Jan-2009 14:03

Hi

First time here so I will try not to be too painful :)

I am moving from Aus to CHCH and will need to hook up some ADSL(2+?) when i get there next week.

I currently use about 60GB a month so will be looking for something like that with a decent provider.

Don't know anything about providers in CHCH but from what I read snap looks good pricewise but not service wise?

Also I looked on the nzconnections table but dont know what "tolls" and "no tolls" means? I know the phone is hooked up there already but dont know who with or what it costs/includes etc. I do know that I cant get cable where we are according to the telstraclear coverage map on their website.

If anyone has any suggestions I would appreciate them.

Also, I have a Billion 7404VGP-M that I used in Aus soi I figure I will still be able to use that when I get there? I realise it will take a plug adapter but the rest should be good shouldnt it?

Thanks for any help.

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#192714 29-Jan-2009 14:13

Your best bet is a TelstraClear Cable connection. I think in Chch it goes up to 25Mbps down there. Check out http://www.telstraclear.co.nz/residential/inhome/internet/cable-broadband/plans.cfm for the plans. You can also get combo packs of phone+digitaltv+internet, or just phone+internet or tv+internet. You won't get a better connection at this time.

rossmnz

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Ultimate Geek

#192718 29-Jan-2009 14:31

Telstraclear. That is all.

Actually.....for price for that amount of data you might be able to beat their cable, but you wont be able to beat it for quality

The force is strong with this one!

MooPoo

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Ultimate Geek

#192720 29-Jan-2009 14:42

Unfortunately I did state that we arent in the cable area so that isnt an option.

I didnt see any cable plans that go that big (60gb) anyway?

but we will have to hook up sky anyway so is it possible to get that in a combo type plan with anyone?

and can anyone tell me what "tolls" and "no tolls" means on the nzconnections table?

Cheers

kinsten

240 posts

Master Geek

#192734 29-Jan-2009 15:35

I know for certain that my flat has Orcon & Sky.
Not sure what the pricing is like (I dont watch sky, and pay flat rate for everything)

Otherwise, I would say, Telstra Clear have great services in Cable & ADSL.

SNAP is also a positive ISP in Christchurch area, offering both ADSL & Wireless (within line of sight).

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#192735 29-Jan-2009 15:35

Tolls/No Tolls mean if you use the same provider for your national toll calls, or not. In another word, is your phone service provider the same as your internet service provider, if so, you get with-tolls-special/discount, otherwise it's (usually) $10 more.

TCL Cable has 80GB package and above.

For ADSL connection, SNAP is certainly a good choice.

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#192736 29-Jan-2009 15:37

that's a pain, that you're not in the cable area, as it is definitely a God sent. Otherwise, Snap is good too. Oh well try and find a cable area.

As for tolls and no tolls basically just it, if you make your toll calls through them you will get a package deal, but if you don't direct dial your tolls through them you may have to pay more.

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MooPoo

251 posts

Ultimate Geek

#192958 30-Jan-2009 16:49

In Aus we have our phone connected with a telco on the cheapest plan and make all our calls through voip but Im not sure if it will be that easy over there, or even worth it.

Someone said all your local calls are free? is this normal or only with certain phone plans?

Do many people use voip instead of the "toll" deals?

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#192966 30-Jan-2009 17:37

Quite a few people use Naked DSL + Voip now

Best way to get your head around it is to read this:
http://en.wikipedia.org/wiki/Naked_DSL

POTS Landlines are around 44/month they include free local calling (as it was part of the deal when the government sold the telephone network to Telecom NZ) with calls outside your region and country are charged according to your toll calling plan.

So some examples of setups you could have are....

Example1:

1: POTS Landline from Telecom
2: ADSL plan from Telecom
3: Toll calling plan from Telecom

Example2:

1: POTS Landline from Telecom
2: ADSL plan from Snap
3: Toll calling plan from Snap

Example3:

1: POTS Landline from Snap
2: ADSL plan from Snap
3: Toll calling plan from Snap

Example4:

1: Naked DSL from Xnet
2: Voip from Xnet

Example5:

1: Naked DSL from Snap
2: Voip from Xnet

Example6:

1: Naked DSL from xyz
2: Voip from abc

Of course the ISP/Teleco's will usually try and get you to use all of their offerings but it pays to sit down and work out the best option for you. Some ISP/Teleco's like Telstra don't offer naked dsl and will only offer you ADSL if you agree to switch your POTS landline to them. Other ISP's are perfectly fine with you using a different ISP/Teleco.

MooPoo

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Ultimate Geek

#192988 30-Jan-2009 19:33

So basically what you are saying is that it isnt worthwhile having voip unless you have naked DSL?

I am aware of what naked DSL is, and wanted to go that route but the wife (who is already in CHCH) has hooked the phone up with telecom already :(

I guess I will just have to forget getting voip in NZ and go with snap for internet.

I still have the voip plan from Aus that I am bringing with me that gives me calls to NZ landlines for AU10c untimed as well as AU landlines for same price, so that will come in handy. Even if I have to dial 001164 to dial a NZ phone number lol. There may be a dialling plan or something I can work out for that anyway.

vexxxboy

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Uber Geek

#193011 30-Jan-2009 23:14

Actually Snap has one of the best ratings for ISP providers in NZ, and for FS/FS, it is also one of the cheapest. im with Snap phone and broadband and tolls and for 60 gig a month i pay $132 a month, havent found anyone cheaper yet and the big plus i dont have to deal with Telecom.

MooPoo

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Ultimate Geek

#193061 31-Jan-2009 11:17

vexxxboy: Actually Snap has one of the best ratings for ISP providers in NZ,

My wife just tells me that her brother was with snap but moved away from them because of crap service?

Is this everyones experience or just an isolated case?

nzbnw

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#193082 31-Jan-2009 13:59

From anoter thread, but this may be of interest to you:

nzbnw: Speed wise, and you can check the forums on this, Telecom are rated quite well (along with other larger providers). They also provide a included Wireless modem when you sign up for 12months on a 3GB or higher plan, which is nice if you need a router.

If you use customer service more often (i.e. for business) then you might want to check out Telecom's Business plans (consumers can get these also). They do however have a 24 month contract, but can offer higher data caps if required with a much lower excess usage rate and dedicated support line during business hours with an included 2wire gateway.

Just to note that Telecom's Wireless Modem offer (on consumer plans) ends today, 31st Jan 2009.

nzbnw

MooPoo

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Ultimate Geek

#193087 31-Jan-2009 14:46

I dont know what telecom is like in NZ but in AUS, telstra is only for people who don't know better.

They are hated more than the Manly rugby league team

nzbnw

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#193089 31-Jan-2009 14:52

I am well aware of what the Aussie's think of Telstra

Have a read through the forums and you will see a few people have mentioned switching to Telecom, and speeds are good as I have said, their plans are not too bad either.

24 hour support, included McAfee Anti Virus are just a few of the benefits.

Business Broadband just provides a dedicated support help desk and on the occasions I have used them (business support) they have been very good.

nzbnw

vexxxboy

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Uber Geek

#193146 31-Jan-2009 23:10

MooPoo:
vexxxboy: Actually Snap has one of the best ratings for ISP providers in NZ,

My wife just tells me that her brother was with snap but moved away from them because of crap service?

Is this everyones experience or just an isolated case?

i would say an isolated case, i have had nothing but great service from Snap but after dealing with Slingshot im just glad i can understand the support staff and not have to wait 30 minutes on hold so i may be be greatful for any service

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