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94 posts

Master Geek

Topic # 30193 1-Feb-2009 07:53
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I'm using Vista and am just wondering what are the pros and cons of each way to connect the modem to my PC? I doesn't say in the guide anywhere - just two sets of instructions.

Currently I got it working using the USB cable, I tried PPPoE once but I got an error message saying the device doesn't support the connection method or something similar - I'll go back to trying that later.

Also, does anyone who uses Woosh leave the modem on 24/7 with the charger in? I'm guessing it disconnects from the network when the PC is turned off?

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84 posts

Master Geek

  Reply # 194162 5-Feb-2009 06:29
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This is why Woosh is a total dog of a product.... There is hardly enough support without waiting nearly an hour for someone to answer the helpdesk call.

Okay, as far as the 'Device Not Supported' error goes. You need to run the flasher.exe utility on the Woosh CD. Enter your username and password. You may need to do this twice, or may need to do this on a Windows XP system, there were issues with this utility under Vista.

If you are connected using USB, it will disconnect when the PC is powered off. This will also apply if you are connected via PPPoE without the aid of a router.

Hope this is of some help.


94 posts

Master Geek

  Reply # 194355 5-Feb-2009 20:57
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Thanks gomez.

In the manual it says if the modem has been connected to the network before it won't need flashing, does that mean connected to the network using either using USB or PPPoE cable? Or just PPPoE?

I still can't it to connect using PPPoE, though I seem to have got past the device not supported error, now it just fails to register computer on network or something.

I will invest in a router if I can get the PPPoE connection to work because Vista keeps dropping the connection using the USB cable, I can browse for hrs and it's fine, soon as I fire up uTorrent, leave for 30 mins and come back the connection will have been dropped. I set the disconnect idle setting to 'never' too and it doesn't make a difference.

As far as browsing goes, when it is connected I'm happy, I can get around 150kb/s d/l speeds from http. Torrents maybe 10kb/s if I'm lucky (and using a DSL connection the same tracker and seeds I was getting 300kb+).


94 posts

Master Geek

  Reply # 194392 5-Feb-2009 23:22
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p.s. would this router be ok to create the PPPoE connection with the modem? I guess the modem gets connected to the uplink port on the router...?

Netgear WNR854T

That would be perfect soluction for me - Wireless G/N access point + gigabit siwtch.

84 posts

Master Geek

  Reply # 194414 6-Feb-2009 06:06
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From memort you would be getting something like 'Error 772: Device not supported' (might be incorrect, it's been a long time since I've been away from that place).

Try re-flashing the modem even though their manual states otherwise, this used to solve many issues under Vista as IP Wireless and Woosh were very slack releasing fixed software and never used to cover such issues in their documentation.

Providing that router can do PPPoE, you won't have a problem. :)

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