Sky Broadband 900/500 plan has been crap for a few days

Forums › New Zealand Broadband › Sky Broadband 900/500 plan has been crap for a few days

UncleArthur

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#301947 17-Oct-2022 21:25

Just wondering if anyone else is experiencing this?

Been good for a couple of months, with typical speeds around 800/500.... but as you can see, the download has dived. (not on wifi FYI)

Done the usual, reboot router etc... just wondering if anyone else is experiencing this?

Thanks,

Homer: "Son, you tried and you failed....the lesson is...never try"

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#2984025 17-Oct-2022 21:36

Mine is fine

Common sense is not as common as you think.

nztim

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#2984027 17-Oct-2022 21:37

On Sky, Not having any issues, and if there were it would be affecting all other Vocus Brands

Are you testing on ethernet or wiifi?

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#2984030 17-Oct-2022 21:47

You need to ask other Sky subscribers in your location

UncleArthur

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#2984032 17-Oct-2022 21:50

Thanks for the replies.

I'm in Hamilton.

On ethernet.

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stick

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#2984034 17-Oct-2022 21:53

Have you tried a speed test through the Speedtest app?

nztim

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#2984046 17-Oct-2022 22:08

Any one in Hamilton watching this thread on any Vocus ISP that could do comps for this guy?

Could be an issue with the UFF handover to Vocus (unlikely tho)

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michaelmurfy

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#2984054 17-Oct-2022 22:24

Realtek Ethernet on Windows. I think that'll be your answer.

Try booting into Linux (like from an Ubuntu boot disk) and try that. You'll find it'll work totally fine. Also try from another device.

Also, try this:

Open up the Command Prompt or Powershell under Administrator mode and type the following:

netsh int tcp set global autotuninglevel=normal

Then reboot - see if this improves your speed.

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vexxxboy

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#2984059 17-Oct-2022 22:55

michaelmurfy:

Realtek Ethernet on Windows. I think that'll be your answer.

Try booting into Linux (like from an Ubuntu boot disk) and try that. You'll find it'll work totally fine. Also try from another device.

Also, try this:

Open up the Command Prompt or Powershell under Administrator mode and type the following:

netsh int tcp set global autotuninglevel=normal

Then reboot - see if this improves your speed.

i have the same Realtek controller , no problems

Common sense is not as common as you think.

michaelmurfy

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#2984061 17-Oct-2022 22:59

vexxxboy:

i have the same Realtek controller , no problems

There is no rhyme or reason what causes it. I have the same Realtek controller and have problems, so much that I popped in an Intel card. Worked fine under Linux.

I also know many others who have had the same problem and it has been also mentioned on here multiple times too.

UncleArthur

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#2984109 17-Oct-2022 23:09

vexxxboy:

michaelmurfy:

Realtek Ethernet on Windows. I think that'll be your answer.

Try booting into Linux (like from an Ubuntu boot disk) and try that. You'll find it'll work totally fine. Also try from another device.

Also, try this:

Open up the Command Prompt or Powershell under Administrator mode and type the following:

netsh int tcp set global autotuninglevel=normal

Then reboot - see if this improves your speed.

i have the same Realtek controller , no problems

Thanks, although to be fair, I have 3 laptops in the house, 2 PC's, and 2 HPDL380p Gen 8 ESXi hosts....

All have the same issue. It's not a local PC issue.

I've just reset my router to factory defaults, and reset it up... no change.

I'll give Sky a call in the morning.

Homer: "Son, you tried and you failed....the lesson is...never try"

AidanP

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#2984296 18-Oct-2022 17:44

Am in the Waikato (Te Awamutu) and am getting identical speeds 130down/540up, international speed tests are also yield similar results. Tested on multiple devices, wifi and ethernet with the same results

You're not the only one with issues.

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nztim

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#2984323 18-Oct-2022 20:20

AidanP:
Am in the Waikato (Te Awamutu) and am getting identical speeds 130down/540up, international speed tests are also yield similar results. Tested on multiple devices, wifi and ethernet with the same results

You're not the only one with issues.

What ISP?

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AidanP

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#2984324 18-Oct-2022 20:23

nztim:
AidanP:
Am in the Waikato (Te Awamutu) and am getting identical speeds 130down/540up, international speed tests are also yield similar results. Tested on multiple devices, wifi and ethernet with the same results

You're not the only one with issues.

What ISP?

Ops I forgot to mention, I am with Sky broadband too.

nztim

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#2984327 18-Oct-2022 20:49

I think this issue reported here is related ti this

https://www.geekzone.co.nz/forums.asp?forumid=81&topicid=301946

Pinging @sounddude

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UncleArthur

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#2984332 18-Oct-2022 21:21

nztim: I think this issue reported here is related ti this

https://www.geekzone.co.nz/forums.asp?forumid=81&topicid=301946

Pinging @sounddude

Thanks interesting to note, I ran out of time to call them today, but between this and their price increases next month, I thought flag it, so I've signed up to another ISP partly because it's cheaper, and also just to see if it makes a difference.

Homer: "Son, you tried and you failed....the lesson is...never try"

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