How to get my copper line fixed so it works in the rain?

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robinm

4 posts

Wannabe Geek

#30343 5-Feb-2009 08:48

Hi,

For the last 12 months my broadband has been noticably more likely to drop out in the rain or the wind. I rang Slingshot (my provider) and to their credit they believed what I told them and sent out a line tech. He rewired the pole outside my house which meant it only dropped out every 20 minutes to an hour when it rains or is windy (quite a lot in Carterton, New Zealand) instead of being unusable. This was a huge improvement.

I've since had another line tech out to look at the pole again, to stop the less frequent dropouts and he said the pole looked perfect. I have a feeling it's a problem on the line between here and the exchange (literally at the end of the street).

Does anyone have any workable and affordable alternatives to ADSL in the Wairarapa or have an idea of an approach I can use to get the lines fixed once and for all?

Cheers,
Robin

tonyhughes

Hawkes Bay
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#194185 5-Feb-2009 09:06

I am sure if someone rampaged with a digger, and destroyed the exchange, wrecked the copper loop in several places and destroyed the demarc end too, that they would need to start from scratch.

Please do not do this!

Bung

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#194201 5-Feb-2009 09:38

If the distance to the exchange is that short the fault may not be outside.

What's the age of the house and how old are the jackpoints? Any jacks old enough to have an "M" or "E" on them from the 3 wire days are highly likely to be corroded and if damp the noise will increase.

robinm

4 posts

Wannabe Geek

#194218 5-Feb-2009 10:41

It is an old house, but I've replaced the jackpoints and inspected them closely in an effort to make thinks work nicely. My main concern is that if they fixed then junction box on the pole outside my street, how about the rest of the poles on the street? It is a wonder it works at all!

You are quite right, maybe I need to rewire completely from where it enters the house to the jackpoint.

Bung

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#194229 5-Feb-2009 11:25

What else do you have connected? Old phones can also get crud fermenting on the circuit boards that could cause noise. If the drop outs are frequent enough you could try disconnecting each bit of other equipment.

The box on the pole, where does that go? If it is cabled underground you shouldn't have to worry about the other poles in the street.