Can’t connect to .co.nz domain websites (multiple providers).

Forums › New Zealand Broadband › Can’t connect to .co.nz domain websites (multiple providers).

Hatch

789 posts

Ultimate Geek

#304711 30-May-2023 00:20

Using 2D fibre with fritzbox router.

All things working fine until this evening all .co.nz websites no longer able to load.

E.g.
Geekzone.co.nz
Stuff.co.nz

.co.nz websites tested give error messages in chrome and edge such as:

DNS_PROBE_FINISHED_NXDOMAIN

ERR_FAILED

……server IP address could not be found.
Try:

Checking the connection
ERR_NAME_NOT_RESOLVED

Have power cycled router and then ONT and router.

Only thing I have been doing this evening is moving and packing up furniture etc. Haven’t touched router or ONT settings.

Currently writing this via 5G on mobile.

All non .co.nz websites seem to be working fine on wifi.

1 | 2

meow
13197 posts

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#3081191 30-May-2023 00:33

I actually suspect something else is going on. I had my monitoring host alert that a bunch of sites were down (couldn't resolve DNS). Corrected by re-configuring that host to use Cloudflare DNS. Note, this isn't on 2degrees.

At 1pm yesterday there was a key rollover for the ac.nz domain and it appears providers are noting some issues with net.nz. I'm seeing issues with co.nz currently on DNS servers unrelated to 2degrees. It should all hopefully be resolved soon if this is the cause: https://status.internetnz.nz/

Michael Murphy | https://murfy.nz
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boosacnoodle

957 posts

Ultimate Geek

#3081197 30-May-2023 00:51

I’m on Devoli and facing the same issue. Google.com and Google.com.au okay but google.co.nz no longer working. Geekzome isn’t working either. Having to use One mobile. Appears to be a .NZ issue or some sorts.

kharris

1209 posts

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#3081205 30-May-2023 02:13

I’m on one nz (formally Vodafone) and I don’t seem to be able to access .co.nz sites.
Reconfigured devices to use Cloudflare DNS and everything works again.

Kirk

Blinky05

1 post

Wannabe Geek

#3081209 30-May-2023 05:34

Yeah, seems to be a NZ wide DNS problem. Also changed to CloudFlare DNS, and everything works fine now

Jiriteach

1114 posts

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#3081211 30-May-2023 05:56

Yup issues still continuing with various websites failing to resolve using Orcon DNS servers. Fallen back to Cloudflare and all working fine. It does look like a wider issue.

-- opinions expressed by me are solely my own. ie - personal

paulchinnz

Circumspice
793 posts

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#3081216 30-May-2023 06:40

My 2D fibre has the problem but not 2D mobile (hence able to post here).

Eva888

2356 posts

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#3081249 30-May-2023 08:44

One NZ/ Vodafone Wellington was down last night near midnight but only for selected websites and also landline. Geekzone being one of the most important unreachable just when it was most needed. ASB app also wasn’t working. Mental note to self never to procrastinate paying the insurance again.

Fiddled around turning routers and devices on and off then noted it was also happening on a Windows laptop and its troubleshooter showed DNS issue which was beyond my talents to fix.

Could access Geekzone using mobile data but late at night with bad eyesight was too hard to read so went to sleep around 1 am and hoped the universe would surprise me by morning and I wouldn’t need a protracted service call.

Very happy to note it’s all back to normal now.

alasta

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#3081250 30-May-2023 08:44

I am having email problems this morning and I'm wondering if it's related. I use iCloud mail with a custom domain and it is refusing to send emails, although I can still receive them fine. When attempting to send I get the following error:

The server rejected one of the recipient's addresses. The message has been placed in your Outbox.