Hyperfibre slow upload latency?

Forums › New Zealand Broadband › Hyperfibre slow upload latency?

havenplaygame

4 posts

Wannabe Geek

#306615 7-Aug-2023 17:21

I just got hyperfiber connected (changed from 2degrees standard fibre to Zeronet hyperfibre).

All the marketing says hyperfibre has lower latency, which was the primary draw for me.

Here's my before and after, according to speedtest.net:

Before:

Idle: 2 ms

Download: 10 ms

Upload: 7 ms

After:

Idle: 1 ms

Download: 8 ms

Upload: 20 ms

This concerns me, because outgoing packets are obviously of vital importance for online gaming. Has anyone else got some latency stats they can share for their hyperfibre? Thanks.

1 | 2 | 3

400 posts

Ultimate Geek

#3112913 7-Aug-2023 17:28

Not sure how they can advertise faster latency to be honest.

I mean does light travel faster on hyperfibre compared to regular fibre? Its all just marketing BS

Norton

Get easy to use, easy to install Norton antivirus protection against advanced online threats (affiliate link).

Linux

10294 posts

Uber Geek

Trusted

Lifetime subscriber

#3112915 7-Aug-2023 17:33

You need to tell us how you are testing!

Are you using the App or via browser?

Behodar

9247 posts

Uber Geek

Trusted

Lifetime subscriber

#3112916 7-Aug-2023 17:39

It'll most likely be the ISP change, not the hyperfibre change, that caused the latency increase.

Jase2985

12348 posts

Uber Geek

ID Verified

Lifetime subscriber

#3112997 7-Aug-2023 20:45

asymmetric routing

yitz

1873 posts

Uber Geek

#3113001 7-Aug-2023 21:08

Those speedtest measurements for latency under load are used as an indicator of bufferbloat.

Are you actually getting increased latency in your gaming applications?

As the idle is still 1 ms I would not worry too much unless you intend on saturating the connection (doing a lot of uploading near the connection rate) while gaming.

If latency is systematically higher than before you might need to tweak NIC, switch and router settings.

michaelmurfy

cat
12224 posts

Uber Geek

Moderator

ID Verified

Trusted

Lifetime subscriber

#3113004 7-Aug-2023 21:18

Yeah more marketing cruft. The other problem is you've change from a large, well peered ISP to a smaller provider. But to be honest you're highly unlikely to notice any difference even with online gaming... You're changing for all the wrong reasons if you only care about latency anyway.

Michael Murphy | https://murfy.nz
Referral Links: Tessie | Tesla | Quic Broadband (use R122101E7CV7Q for free setup)

Are you happy with what you get from Geekzone? Please consider supporting us by subscribing.
Opinions are my own and not the views of my employer.

yitz

1873 posts

Uber Geek

#3113018 7-Aug-2023 21:37

I thought they were reselling Devoli?

Their parent company (Compass) have their own network but as far as I know Zeronet residential connections are provisioned on the Devoli platform which is pretty large.

michaelmurfy

cat
12224 posts

Uber Geek

Moderator

ID Verified

Trusted

Lifetime subscriber

#3113026 7-Aug-2023 21:56

yitz: Their parent company (Compass) have their own network

OP appears to be coming from a Compass IP address. I personally have not actually seen Devoli being used on their connections.

Wombat1

400 posts

Ultimate Geek

#3113043 8-Aug-2023 00:24

michaelmurfy:

Yeah more marketing cruft. The other problem is you've change from a large, well peered ISP to a smaller provider. But to be honest you're highly unlikely to notice any difference even with online gaming... You're changing for all the wrong reasons if you only care about latency anyway.

All these “high speed plans” are all a waste of time to me. Low latency plans are what we really need. Bring on hollow core fibre.

michaelmurfy

cat
12224 posts

Uber Geek

Moderator

ID Verified

Trusted

Lifetime subscriber

#3113044 8-Aug-2023 00:33

@Wombat1 How's the NBN going for you though ;)

But yeah for the majority of NZ the standard Gigabit (~950Mbit down, 500Mbit up) is totally fine and also overkill. I'm a power user with a large homelab and still on Gigabit as I personally see no point moving to Hyperfibre just yet. It is neat we've got it but people are signing up for all the wrong reasons.

Wombat1

400 posts

Ultimate Geek

#3113076 8-Aug-2023 08:37

michaelmurfy:
@Wombat1 How's the NBN going for you though ;)

But yeah for the majority of NZ the standard Gigabit (~950Mbit down, 500Mbit up) is totally fine and also overkill. I'm a power user with a large homelab and still on Gigabit as I personally see no point moving to Hyperfibre just yet. It is neat we've got it but people are signing up for all the wrong reasons.

Internet (NBN FTTP) where I am is just as good as NZ. Was on a gigabit plan but have since downgraded to a cheaper 250Mbps plan. Don’t have access yet to this “hyper fibre” here but like gigabit there would be no difference to latency. Even when I lived in NZ gigabit was an overkill for me and I only had it for a few months when they first installed my fibre.

To the op, if you wanting the lowest latency then your best bet is to stay with one of the main ISPs like 2Degreees.

Lorenceo

893 posts

Ultimate Geek

Trusted

#3113083 8-Aug-2023 08:46

Wombat1: Internet (NBN FTTP) where I am is just as good as NZ.

I guess it depends on your use case, but for mine I disagree with the above. NBN's artificial 50Mbps upload limit is just not up to snuff in 2023. CVC also sounds like a huge can of worms.

cddt

657 posts

Ultimate Geek

#3113102 8-Aug-2023 09:44

michaelmurfy:

Yeah more marketing cruft. The other problem is you've change from a large, well peered ISP to a smaller provider. But to be honest you're highly unlikely to notice any difference even with online gaming... You're changing for all the wrong reasons if you only care about latency anyway.

Technically they are not wrong... "It also has very low latency" is true, they are not comparing it to another specific product.

Wombat1

400 posts

Ultimate Geek

#3113106 8-Aug-2023 09:52

Lorenceo:

Wombat1: Internet (NBN FTTP) where I am is just as good as NZ.

I guess it depends on your use case, but for mine I disagree with the above. NBN's artificial 50Mbps upload limit is just not up to snuff in 2023. CVC also sounds like a huge can of worms.

Yes its all about your use case. Mine is lower latency as I work on remote systems here in Brisbane, Sydney, Melbourne and Auckland. A particular lot of work through remote desktops where high latency will have an impact on lag regardless if you are on a 250Mbps connection or gigabit connection. Sure a faster upload speed may be beneficial to some but all these things come at a different cost, its all about finding your sweet spot and I have found mine. Low cost fibre broadband, with low latency.

havenplaygame

4 posts

Wannabe Geek

#3114276 10-Aug-2023 16:50

Here is a like-for-like going to Zeronet's own servers:

I'm in a unique position right now, where I have both 2degrees standard fibre and zeronet hyperfibre connected, so I'm able to test this.

Zeronet rep confirmed Zeronet uses Compass for hyperfibre. Perhaps they use Devoli for standard fibre connections.

Zeronet rep is currently querying Compass about the issue I'm seeing.

Another interesting factor is that using Chorus's tests (https://www.chorus.co.nz/speed-test), I actually see 1ms ping on hyperfibre vs 2ms on standard fibre. So maybe with speedtest.net, I'm just testing the routes between ISP's, which is of dubious relevance if my purpose is good ping to game servers.

What would you all do these days if your priority is low latency to game servers? Consider that 2dgrees uses CGNAT, and they and MyRepublic have now both been bought into the same group.

1 | 2 | 3