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jasonz9238

1 post

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#309359 11-Oct-2023 15:32
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I recently got a TP-Link OneMesh Archer A6 router to replace the Ultra Hub from One. I'm on a Fibre plan with One. Unfortunately after going through the setup, the internet light is still red and it won't connect on the router admin page so there is no internet connectivity. I've looked at the config settings on the Ultra Hub and it's not much different than how I have it setup on the Archer 6. I have not had much luck getting support from One.

 

Has anyone had this issue? 


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RunningMan
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  #3145401 11-Oct-2023 15:41
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Perhaps post the settings you have put in.

 

EDIT: This is what it should be https://one.nz/faq/modem-settings-for-a-non-one-nz-modem 

 

DHCP / VLAN 10




djtOtago
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  #3145407 11-Oct-2023 15:53
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I assume you have followed the Vodafone instructions in the connection guide https://www.pbtech.co.nz/fileslib/_20230615161519_nz-fibre-setup-guide-tp-link-archer.pdf

 

 


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