Nighthawk router setup

Forums › New Zealand Broadband › Nighthawk router setup

xpd

Geek of Coastguard
14116 posts

Uber Geek
+1 received by user: 4575

Retired Mod

ID Verified

Trusted

Lifetime subscriber

#311306 4-Jan-2024 18:31

Trying to help a friend with a Nighthawk router , but having no joy....

ISP is One

Removed the ISP router, plugged in the Nighthawk, and went through its setup wizard - cant connect.

So accessed the advanced options, enabled VLAN tagging (10), still cant connect.

Tried with and without account/password, still no difference.

What am I missing ?

XPD / Gavin

LinkTree

liquidcore

187 posts

Master Geek
+1 received by user: 71

ID Verified

#3177799 4-Jan-2024 18:33

Using DHCP?

xpd

Geek of Coastguard
14116 posts

Uber Geek
+1 received by user: 4575

Retired Mod

ID Verified

Trusted

Lifetime subscriber

#3177818 4-Jan-2024 18:59

Yup, DHCP enabled everywhere I can find it.

XPD / Gavin

LinkTree

mrgsm021

1538 posts

Uber Geek
+1 received by user: 310

ID Verified

Trusted

#3177840 4-Jan-2024 20:29

Can see there are two WAN ports on the router, have you tried the other port if one doesn't work?

Chills

175 posts

Master Geek
+1 received by user: 99

Subscriber

#3177842 4-Jan-2024 20:50

I think with these multi-wan port routers, they have somewhere you can set one of them to be the "internet" port. I found this in the Documentation (all done from the router dashboard)

Select Internet.
The Internet Setup page displays.
In the WAN Preference section, select Multi-Gig Port (2.5/1 Gbps).

Then I hope it should work.. unless the setup wizard got you to set this already.

Mrcutiepatootie

50 posts

Geek
+1 received by user: 32

ID Verified

#3177843 4-Jan-2024 20:51

Was reading the reviews for this product and found something you could check:

If you find you're not connecting to the internet, go to your Advanced Settings, then VLAN / Bridge Settings. Then tick 'Enable VLAN Bridge Group' and choose 'By VLAN tag group'.

Jase2985

13730 posts

Uber Geek
+1 received by user: 6202

ID Verified

Lifetime subscriber

#3177910 5-Jan-2024 07:46

tried the PBTech setup guide for netgear?

https://www.pbtech.co.nz/NetgearISPSettings

Quic Broadband

Move to New Zealand's best fibre broadband service (affiliate link). Free setup code: R587125ERQ6VE. Note that to use Quic Broadband you must be comfortable with configuring your own router.

xpd

Geek of Coastguard
14116 posts

Uber Geek
+1 received by user: 4575

Retired Mod

ID Verified

Trusted

Lifetime subscriber

#3177919 5-Jan-2024 08:34

Thanks for that.... but shows same as what I already done :(

I'll factory reset and start again though.

XPD / Gavin

LinkTree