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mobiusnz

477 posts

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#314922 29-May-2024 13:24
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Just had a client ring to say his 365 email wasn't working. I jumped on and onedrive was spinning "logging in" and outlook couldn't connect. Went to webmail https://outlook.office365.com which broke when it tried to get to login.microsoftonline.com - It was giving NX domain.

 

He's on Starlink working from home today.  Suggested he hop onto his mobile hotspot and that worked.

 

Turns out when he rang he'd been on all morning and it just stopped so could be a temporary outage but I figured I'd mention it here for others who like me find an issue and are looking for confirmation.

I tried changing his DNS for his laptop to Google and that made no difference strangely.

 

I've left him restarting his starlink as with such a new problem even starlink won't necessarily be aware yet either.

Not a biggie as I've demonstrated its his connection as it works on Hotspot and it'll resolve itself sooner or later I'm sure.





Matt Beechey Mobius Network Solutions


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evilonenz
/dev/urandom
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  #3242284 29-May-2024 13:37
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Looks to be a little more going on, can see the NZ Starlink Facebook page blowing up with outage reports.

 

I also cannot get to our dashboard for our Starlink account at work, however all of our connections are floating (container ships), but I haven't had a chance to check if any of those are offline yet.

 

Edit: appears our maritime connections are all down currently too. Seems like a big outage.





Smokeping

 

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BlueOwl
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  #3242287 29-May-2024 13:43
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Starlink down in West Auckland - major electrical storm just passed over the area.

 

Router is no longer getting an IP address from DHCP - so looks fairly major.


bagheera
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  #3242289 29-May-2024 13:49
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https://x.com/Starlink/status/1701756057171951888?lang=en

 

 

 

Starlink is currently in a network outage and we are actively implementing a solution. We appreciate your patience, we'll share an update once this issue is resolved




michaelmurfy
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  #3242296 29-May-2024 14:10
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Just renamed the thread but looks like a global outage. I see some Starlinks may be coming back now but from what I've seen (from doing investigation with my sisters one) they're not getting a DHCP lease currently.





Michael Murphy | https://murfy.nz
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mobiusnz

477 posts

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  #3242333 29-May-2024 15:12
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I knew is was a their end issue but not how big it was. Because I could access his pc with my RMM software i figured his basic connection was ok but obviously some sort of international routing issue.

I’ll point him here ;)




Matt Beechey Mobius Network Solutions


FionaE0
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  #3242393 29-May-2024 20:50
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I have the same problem this afternoon - Also One Drive won't sign in and cannot get on to any of the MS Power Platform sites. I can connect happily to all from my phone hotspot.

 

Looks like starlink is up and running  but for some reason is now blocking Microsoft apps. I tried disabling the Network adapter for Internet Protocol V6 but it made no difference.

 

Can anyone help?


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