#315057 10-Jun-2024 12:57
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Michael Murphy | https://murfy.nz
Referral Links: Quic Broadband (use R122101E7CV7Q for free setup)
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Set up is same as before. What details do you mean, router model etc.? Have already tried turning off the ONT for a while etc., rebooting router. Connect laptop using Ethernet to test. Speeds were fine until this morning, I downloaded some data from OneDrive at around 41 MB/s, changeover must have happened around 11iss, lost internet for a few minutes that's when I realized I've been moved. There was no notification from Contact although I was told I'll get an email with connection date etc.
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Devoli
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I switched to Contact Energy for fibre broadband in mid-June 2024, and the transition was smooth. I originally signed up with MyRepublic (MR) back in 2015 when they entered the NZ market, and last year MR customers were moved to 2degrees. I never had issues with either provider. But then 2degrees announced they were going to raise their prices to $92 for 900 Mbps speeds starting July 2024, after the one-year transition period from MR.
Since I was already using Contact for power, they sent me a promo code (ADD400) offering the same 900 Mbps speed for $95, plus a $400 credit. It was a no-brainer. They scheduled the switch for 10 AM, and bang on time, I was cut off from 2degrees. I reconfigured my own router and mesh system (I’ve never used a telco router), and I was back online in 15 minutes.
So far, Contact Energy's fibre broadband works well. The speeds are the same, and while the latency is a bit higher, it's not a dealbreaker. Overall, I’m happy with the service, and the $400 credit is a nice bonus.
I am based in Auckland, speeds tested over Ethernet cable. On my 5 yr old Android phone I get about 5xx-6xx Mbps dl speeds.
Was still having issues with slow download speeds, especially downloading from OneDrive using browser & OneDrive Client so called Contact again yesterday & they moved me to Max Fibre plan on 26/06 to test, no change in download speeds except the speedtest showed 750/486 approx. Called them back late afternoon & asked them to put me back to Fast Fibre which they did on the same day & speeds have improved but still slow for OneDrive, bit faster using browser (Client still same) & also speeedtest results now show 315-319/115-118. So, whatever happened during the plan moves has fixed something at least & there is some improvement. Would be good to speak to someone from Devoli but it's hard as I have to go through Contact. Would be nice to find out how speeds are more now.
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After
Another update, something happened this morning, lost internet for a short while & now speeds are again slow, everything was perfect from 26/06 until this morning. 
Moderator ID Verified Trusted Lifetime subscriber
Michael Murphy | https://murfy.nz
Referral Links: Quic Broadband (use R122101E7CV7Q for free setup)
Are you happy with what you get from Geekzone? Please consider supporting us by subscribing.
Opinions are my own and not the views of my employer.
Here's a test using Devoli & single connection & download speed using your link. How come speeds improved on 26th June after the switch& back to same plan & have been fine until this morning between 11 & 12 when I lost internet for a while? Nothing on my set up has changed, never had issues with previous ISP & everything was fine between 26th June & this morning, speedtest results 320/120 average regardless of server & download speeds 35-36 MB/s
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