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NglButiLoveTechnolog

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#315846 22-Aug-2024 00:18
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Hi everyone,

 

On 14th of August 2024, I recently signed up for a new ISP (12 months contract) and the connection date is set for two months from now. I basically printed the PDF form and sent it back to them via email on 14th of August 2024.

 

I’m considering canceling this new contract before the connection date. Does anyone know if it’s possible to cancel without incurring any charges or penalties at this stage?


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gzt

gzt
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  #3274301 22-Aug-2024 06:36
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Your contract has not started imo cancel is not an issue. Ask them to confirm.



Linux
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  #3274307 22-Aug-2024 06:54
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Why don't you call the ISP and ask!

gzt

gzt
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#3274310 22-Aug-2024 07:31
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In some cases the only thing worse than that is the online chat.



caffynz
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  #3274338 22-Aug-2024 09:12
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What do the T&Cs say?


Eva888
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  #3274342 22-Aug-2024 09:16
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Most contracts have a cooling off period. Text and ask what that is. You may still be within the period. My travel insurance had a 21 day cool off. Others had 7 days. 


CYaBro
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  #3274426 22-Aug-2024 10:47
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Why is it two months away?
Is it a new fibre install?




Opinions are my own and not the views of my employer.


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