Contact - can't reach site

Forums › New Zealand Broadband › Contact - can't reach site

xpd

Geek of Coastguard
14116 posts

Uber Geek
+1 received by user: 4579

Retired Mod

ID Verified

Trusted

Lifetime subscriber

#315994 5-Sep-2024 17:31

Can someone on Contact Energy fibre please try accessing https://www.friendsoftheaviary.co.nz for me ? Even if not on Contact, a quick test would be appreciated :D

Friend on Contact cannot get to the page I setup for them, yet it appears fine on Quic and overseas DNS check sites. She has tried 3 diff devices on her connection but no difference.

TIA :)

XPD / Gavin

LinkTree

evilonenz

/dev/urandom
291 posts

Ultimate Geek
+1 received by user: 152

ID Verified

Trusted

Lifetime subscriber

#3279350 5-Sep-2024 17:34

Possibly related to this?

Smokeping

Referral Links:

Quic - Use code R536299EPGOCN at checkout for free setup
Contact Energy - Use code FRTQDXB for $100 credit

CYaBro

4708 posts

Uber Geek
+1 received by user: 1182

ID Verified

Trusted

#3279351 5-Sep-2024 17:34

No issues here on 2degrees fibre.

Opinions are my own and not the views of my employer.

nickb800

2735 posts

Uber Geek
+1 received by user: 829

Trusted

#3279358 5-Sep-2024 18:38

Can't access from contact ufb in Kapiti

quebec

851 posts

Ultimate Geek
+1 received by user: 35

#3279359 5-Sep-2024 19:02

Can access from Contact in Auckland

quebec

851 posts

Ultimate Geek
+1 received by user: 35

#3279360 5-Sep-2024 19:07

DNS issue, changed DNS servers to Devoli 14.1.33.1, 14.1.33.20 & I couldn't access it. Tell your friend to change DNS servers to Cloudflare, Google or Quad9.

quebec

851 posts

Ultimate Geek
+1 received by user: 35

#3279361 5-Sep-2024 19:25

With Devoli DNS Server
; <<>> DiG 9.16.23 <<>> friendsoftheaviary.co.nz
;; QUESTION SECTION:
;friendsoftheaviary.co.nz. IN A
;; AUTHORITY SECTION:
friendsoftheaviary.co.nz. 1921 IN SOA ns1.myhost.nz. admin.myhost.co.nz. 2024090401 3600 1800 1209600 86400
;; Query time: 6 msec
;; SERVER: 14.1.33.1#53(14.1.33.1)
;; WHEN: Thu Sep 05 19:24:56 New Zealand Standard Time 2024
;; MSG SIZE rcvd: 113

Cloudflare
; <<>> DiG 9.16.23 <<>> @1.1.1.1 friendsoftheaviary.co.nz
;; QUESTION SECTION:
;friendsoftheaviary.co.nz. IN A
;; ANSWER SECTION:
friendsoftheaviary.co.nz. 300 IN A 103.121.34.8
;; Query time: 99 msec
;; SERVER: 1.1.1.1#53(1.1.1.1)
;; WHEN: Thu Sep 05 19:24:43 New Zealand Standard Time 2024
;; MSG SIZE rcvd: 99

Samsung

Shop now on Samsung phones, tablets, TVs and more (affiliate link).

Qazzy03

545 posts

Ultimate Geek
+1 received by user: 492

#3279362 5-Sep-2024 19:36

Contact Energy Fiber in manawatu, I can reach site fine.

I am a DNS noob, I am using auto settings.

Google states I am using the following, not sure if this helps.

US CLOUDFLARENET - Cloudflare, Inc. 198.41.236.72

NZ DEVOLI-AS-AP Devoli 103.13.117.58

rossnixon

37 posts

Geek
+1 received by user: 7

#3279363 5-Sep-2024 19:48

Connects fine: Farmside in Palmy Nth.
DNS 208.67.222.222 & 1.1.1.1

quebec

851 posts

Ultimate Geek
+1 received by user: 35

#3279365 5-Sep-2024 19:53

Qazzy03:

Contact Energy Fiber in manawatu, I can reach site fine.

I am a DNS noob, I am using auto settings.

Google states I am using the following, not sure if this helps.

US CLOUDFLARENET - Cloudflare, Inc. 198.41.236.72

NZ DEVOLI-AS-AP Devoli 103.13.117.58

How did you test that? interesting that on auto settings you are using Cloudflare.
What does this show? https://www.dnsleaktest.com

Jase2985

13732 posts

Uber Geek
+1 received by user: 6206

ID Verified

Lifetime subscriber

#3279374 5-Sep-2024 20:04

rossnixon:

Connects fine: Farmside in Palmy Nth.
DNS 208.67.222.222 & 1.1.1.1

neither of those are contacts DNS servers

Qazzy03

545 posts

Ultimate Geek
+1 received by user: 492

#3279375 5-Sep-2024 20:15

quebec:
How did you test that? interesting that on auto settings you are using Cloudflare.
What does this show? https://www.dnsleaktest.com

This website https://www.top10vpn.com/tools/what-is-my-dns-server/ for where I got my info for last post.

https://www.dnsleaktest.com shows

172.68.209.23 Cloudflare Sydney, Australia

198.41.236.92 Cloudflare New Zealand

Samsung

Shop now on Samsung phones, tablets, TVs and more (affiliate link).

quebec

851 posts

Ultimate Geek
+1 received by user: 35

#3279379 5-Sep-2024 20:19

Qazzy03:

quebec:
How did you test that? interesting that on auto settings you are using Cloudflare.
What does this show? https://www.dnsleaktest.com

This website https://www.top10vpn.com/tools/what-is-my-dns-server/ for where I got my info for last post.

https://www.dnsleaktest.com shows

172.68.209.23 Cloudflare Sydney, Australia

198.41.236.92 Cloudflare New Zealand

Yeah you are using Cloudflare DNS servers, set either on your computer manually or router. If you are curious you can run nslookup google.com in command prompt & see what shows up under server. If DNS servers set to auto on computer, will show router address otherwise will show 1.1.1.1 or 1.0.0.1 if set on computer.

Qazzy03

545 posts

Ultimate Geek
+1 received by user: 492

#3279380 5-Sep-2024 20:27

quebec:

Yeah you are using Cloudflare DNS servers, set either on your computer manually or router. If you are curious you can run nslookup google.com in command prompt & see what shows up under server. If DNS servers set to auto on computer, will show router address otherwise will show 1.1.1.1 or 1.0.0.1 if set on computer.

I am not too fussed as long as it works tbh.
I do rent, so a flatmate could have changed the router, 90% sure it isn't my PC, checked the IP4 & IP6 settings.
This was from CMD.

nslookup google.com
Server: NF18ACV.Home
Address: 192.168.20.10

DNS request timed out.
timeout was 2 seconds.
Non-authoritative answer:
DNS request timed out.
timeout was 2 seconds.
Name: google.com
Address: 142.251.221.78

Ipconfig

Ethernet adapter Ethernet 3:

Connection-specific DNS Suffix . : Home
Link-local IPv6 Address . . . . . : fe80::3058:9703:6e0:98c1%8
IPv4 Address. . . . . . . . . . . : 192.168.20.12
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : fe80::faca:59ff:fe6b:c951%8
192.168.20.10

Anyway, this is getting slightly off topic, hopefully,

OP has gotten some information that might help from another Contact fiber users.

quebec

851 posts

Ultimate Geek
+1 received by user: 35

#3279382 5-Sep-2024 20:30

Yeah this is off-topic, was just wondering how you can be using Cloudflare on auto settings. OP's issue is because of Devoli DNS servers

xpd

Geek of Coastguard
14116 posts

Uber Geek
+1 received by user: 4579

Retired Mod

ID Verified

Trusted

Lifetime subscriber

#3279415 6-Sep-2024 06:43

Thanks all, yeah, got my friend to switch to Google DNS and all working. :)

XPD / Gavin

LinkTree