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dwknight

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#316004 7-Sep-2024 17:44
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Hi guys, just a quick question.

 

We are moving to a house in a few days that hasn't had fibre installed yet. I made sure to kick off the process many weeks ago, and Enable eventually set up the inspection date followed by the installation date a couple of weeks after that. On the eve of the installation I got an email saying they found a fault that needs to be fixed first, so the installation has been postponed.

 

Long story short, we move in just a few days but there's still not sign of an installation and I doubt it will be done this week (or even next week).

 

My question is, are there other methods of getting the internet that I can explore in the meantime? Eg. can I ask my ISP (Contact) to provide VDSL for a couple of weeks? Or is there some other tech I can employ? I'm open to all sorts of crazy ideas!

 

Thanks.


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Linux
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  #3279741 7-Sep-2024 17:49
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Share neighbours connection




Aaron2222
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  #3279751 7-Sep-2024 18:36
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Contact offers fixed wireless, so they may be able to set you up with that temporarily. VDSL would most likely be a no-go (Chorus won't provision new copper connections in fibre areas).


robjg63
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  #3279785 7-Sep-2024 21:19
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Nothing is impossible for the man who doesn't have to do it himself - A. H. Weiler




quickymart
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  #3279810 7-Sep-2024 22:20
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When I moved house a few years ago to a property without fibre installed, I arranged a DSL connection first, then once unpacked placed an order for fibre. Sure, 16MB/s DSL compared to fibre was slow, but it was still usable for the few weeks I had to use until fibre was installed.

 

In your situation, follow up with your RSP to get an install date for your fibre connection. In the interim maybe a temporary wireless solution could tide you over?


cyril7
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  #3279816 7-Sep-2024 22:38
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Hi just to comment on suggestions that you could just order a VDSL connection in the short term. In most of NZ now there is a "stop on sell" for all new copper connections in areas with fibre available, even if as in this situation fibre has not specifically been installed, ie, getting a temporary copper connection is near impossible, no matter how hard you try.

Cyril

dwknight

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  #3280414 9-Sep-2024 15:04
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I rang Enable today and they got a technician out later the same day! Very happy with the service.


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