One NZ or 2 Degrees: Which one to go with

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matisyahu

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#319917 14-Jun-2025 03:46

I've been doing some number crunching and it is coming down to One NZ or 2 Degrees (i want to have my mobile and broadband with the same company) - I'm leaning towards 2 Degrees because of the good experience my sister has had using them however I am open to One NZ. What is the experienced of using either one - I work from home with my employer using AWS, Microsoft, Cloudflare (I use Google for most of my personal cloud storage) - a fair amount of traffic going to and from Australia, which one would be best suited?

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Delorean

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#3383841 14-Jun-2025 07:30

Based on my own views and those shared by others on this forum, I suspect the majority will lean towards 2degrees.

That said, One NZ has a very solid network for both mobile and broadband, and I’d rate them higher in terms of core features — for example, they offer dynamic IPs for broadband, whereas 2degrees uses CGNAT.

I also find that voice quality on One NZ is noticeably better when off-net.

2degrees is currently upgrading its core technology, and they tend to offer sharper deals. You also get more data with their plans compared to One NZ.

So if you’re mainly price-conscious, 2degrees is likely the better option. But if you value extra features and network reliability, One NZ may be worth considering.

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RunningMan

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#3383843 14-Jun-2025 08:13

I know you said you wanted phone & broadband with the same provider, but you might get a better deal if you don't.

There's MVNOs like Kogan & Mighty Mobile for example that use One's infrastructure but at a much lower price. Just a thought.

DjShadow

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#3383873 14-Jun-2025 12:22

I left 2degrees a few years ago now due to poor sound quality on mobile voice calls, One NZ is the best I’ve come across (better than Spark).

Also as noted be aware 2degrees using cg-nat on broadband which for some could cause issues

alasta

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#3383874 14-Jun-2025 12:40

A lot of people here have had some terrible experiences with OneNZ, but I'm a pretty happy customer. As far as I know there's only been one outage on my fibre in the last five years, and the only mobile disruption I've had was when I was temporarily unable to make phone calls when visiting Masterton a couple of years ago.

The staff were very helpful when I moved house four years ago, and again when I upgraded my iPhone last year. I have not experienced any billing anomalies that I can remember. OneNZ also offer cellular connectivity on the Apple Watch which is a great safety feature when I'm out running.

OldGeek

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#3383875 14-Jun-2025 12:47

It is not rational to me to use a single supplier for mobile communications and internet services, unless there is a strong advantage with bundle pricing. Also be aware that the 2D brand in NZ has morphed from being a disruptive and innovative cellphone operator to being a telecommunications provider that does mobile communications. It is Australian-owned (Vocus).

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#3383878 14-Jun-2025 13:22

DjShadow:

I left 2degrees a few years ago now due to poor sound quality on mobile voice calls, One NZ is the best I’ve come across (better than Spark).

@DjShadow This is sorted now and call quality between all mobile networks in NZ is the same

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matisyahu

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#3383942 14-Jun-2025 16:09

Delorean:

Based on my own views and those shared by others on this forum, I suspect the majority will lean towards 2degrees.

That said, One NZ has a very solid network for both mobile and broadband, and I’d rate them higher in terms of core features — for example, they offer dynamic IPs for broadband, whereas 2degrees uses CGNAT.

I also find that voice quality on One NZ is noticeably better when off-net.

2degrees is currently upgrading its core technology, and they tend to offer sharper deals. You also get more data with their plans compared to One NZ.

So if you’re mainly price-conscious, 2degrees is likely the better option. But if you value extra features and network reliability, One NZ may be worth considering.

At the moment I use Skinny broadband (Fibre) - I'm unsure whether it uses CGNAT (Google's AI appears to conflate information regarding Skinny Wireless Broadband with Skinny fixed line broadband). If it could cause problems then I'm better off going with One NZ just to be sure. btw, how up to date is gis.geek.nz when it comes to cell site information because one of the comparisons regarding coverage - I'm located in the Hutt Valley (Lower Hutt) with One NZ with pretty good coverage including 5G but 2 Degrees appear to be a bit behind the curve and wondering whether that is due to the map not being updated rather than a true reflection of 2 Degrees capabilities.

alasta:

A lot of people here have had some terrible experiences with OneNZ, but I'm a pretty happy customer. As far as I know there's only been one outage on my fibre in the last five years, and the only mobile disruption I've had was when I was temporarily unable to make phone calls when visiting Masterton a couple of years ago.

The staff were very helpful when I moved house four years ago, and again when I upgraded my iPhone last year. I have not experienced any billing anomalies that I can remember. OneNZ also offer cellular connectivity on the Apple Watch which is a great safety feature when I'm out running.

One of the reasons why I was sceptical when I see a lot of negative feedback about One NZ - kind of like product reviews that are 1 star or 5 star. I'm tempted to go with One NZ because I had an existing relationship with them when I bought a phone on an interest free deal but I remember a few years ago back when they were Vodafone that there were issues with the billing system but it appears that is no longer an issue based on the limited exposure when using One NZ when I bought my phone and on their plan. Just out of curiosity, does One NZ use ipv6 for their mobile network like they do with fibre broadband?

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KiwiSurfer

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#3384133 14-Jun-2025 19:27

All mobile networks in NZ are IPv4 only.

farcus

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#3384137 14-Jun-2025 20:21

matisyahu:

At the moment I use Skinny broadband (Fibre) - I'm unsure whether it uses CGNAT (Google's AI appears to conflate information regarding Skinny Wireless Broadband with Skinny fixed line broadband). If it could cause problems then I'm better off going with One NZ just to be sure. btw, how up to date is gis.geek.nz when it comes to cell site information because one of the comparisons regarding coverage - I'm located in the Hutt Valley (Lower Hutt) with One NZ with pretty good coverage including 5G but 2 Degrees appear to be a bit behind the curve and wondering whether that is due to the map not being updated rather than a true reflection of 2 Degrees capabilities.

Skinny doesn't use CGNAT for fibre broadband.

gis.geek I think is reasonably up to date.

2degrees 5G rollout (where I am) is incredibly slow. I am in Timaru and I think there is still only one 5G tower for the whole city.
Spark has the entire town covered (and has for a few years) while One has still to add 5G to a couple of suburbs.

MurrayM

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#3385052 17-Jun-2025 13:06

alasta:

A lot of people here have had some terrible experiences with OneNZ, but I'm a pretty happy customer.

I too have been with One NZ (Vodafone) for years and never really had any problems with them. The few outages I've had were quickly fixed and I find their network to be pretty reliable (I work from how as a web designer so I'm using it all day).

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#3387194 26-Jun-2025 13:20

be aware that you will have to have a post paid mobile acc with 2D for a combination discount. Pre-paid doesn't count.

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#3387210 26-Jun-2025 14:46

I haven't been with One since they were Vodafone, but from a reliability standpoint it seemed OK. Outages weren't nonexistent, but they were infruquent. With that said, I've seen enough horror stories on this forum that I would be afraid of having to contact customer service.

I've never used 2degrees myself, but my gaming group has four* 2degrees users and although we only play two nights a week it's rare that we'll make it through a week without them all dropping offline at some point (all at the same time, and they're in different parts of the country). That doesn't give me any confidence in the network whatsoever.

*Well, it was four, but it's two now. The other two got frustrated enough to switch away.