Contact Energy Fibre feedback

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EviLClouD

301 posts

Ultimate Geek
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#319982 23-Jun-2025 10:18

Hey all, looking for some feedback on recent experiences with Contact Energy Fibre?

Historically it appears they have some some issues but recently how are they as a provider?

From my research I can see that CGNAT should be requested to be disabled, but other than that, anything else to consider?

Thinking of moving from Spark over to them.

Alternatively, would i be better off moving over to another provider such as Skinny or 2degrees?

Thanks in advance

acsylaa

85 posts

Master Geek
+1 received by user: 66

Just Internet

#3386367 23-Jun-2025 11:26

Contact use Devoli as their Upstream, I personally have been with Devoli since early 2018 and never had any real issues with the service.

Only major in the last 5 years or so was the routing issue that came up with a route reflector that was a bad route that had been advertised.

Also Devoli are one of the few that actually give a detailed postmortem on the issues that they have encountered, I haven't really seen any of the other big telco's give any reason to why they have had outages other than @quic some one may be able to correct me on this tho.

Quinny

926 posts

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#3386370 23-Jun-2025 11:44

I moved from Voda/One a month ago. I was consistently scoring a solid 940/500, and now it seems to be lower (around 700-900, with occasional spikes to either of these numbers and very rare spikes lower). However, overall, there are no issues. Even with these odd spikes, they are not affecting streaming, gaming, or anything else so far. I may be well over their "normal" usage and was unable to find any Fair Use page, so on that we shall see. I am on Samknows, so I have access to daily data.

nztim

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TEAMnetwork

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#3386385 23-Jun-2025 12:57

As others have said it will be fine CG-NAT is not an issue unless

You run plex and need to port forward
You have games that require a port forward
You access services that are IP address locked to a specific address when working from home

Any views expressed on these forums are my own and don't necessarily reflect those of my employer.

richms

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#3386405 23-Jun-2025 14:54

nztim:

As others have said it will be fine CG-NAT is not an issue unless

You run plex and need to port forward
You have games that require a port forward
You access services that are IP address locked to a specific address when working from home

Add - you run bittorrent which exhausts the connection tracking table that the ISP has which is smaller than what a consumer router these days has.

Richard rich.ms

EviLClouD

301 posts

Ultimate Geek
+1 received by user: 65

#3386410 23-Jun-2025 15:34

richms:

nztim:

As others have said it will be fine CG-NAT is not an issue unless

You run plex and need to port forward
You have games that require a port forward
You access services that are IP address locked to a specific address when working from home

Add - you run bittorrent which exhausts the connection tracking table that the ISP has which is smaller than what a consumer router these days has.

Oh i see. Would Stremio fit in this category?

nztim

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#3386411 23-Jun-2025 15:35

richms:

Add - you run bittorrent which exhausts the connection tracking table that the ISP has which is smaller than what a consumer router these days has.

Guess that would also cause a problem if you were just a joe average user and someone on the same public IP as you was bit torrenting

Any views expressed on these forums are my own and don't necessarily reflect those of my employer.

HP

Shop now for HP laptops and other devices (affiliate link).

richms

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#3386426 23-Jun-2025 15:51

nztim:

richms:

Add - you run bittorrent which exhausts the connection tracking table that the ISP has which is smaller than what a consumer router these days has.

Guess that would also cause a problem if you were just a joe average user and someone on the same public IP as you was bit torrenting

No because you get a range of ports from all of them so they can map it back to you when they get DMCA and similar complaints. All your connections are from your port numbers only.

No-one will tell you how many connections they will track for CG-Nat, but I have seen issues with probably under 200 peer connections and DHT where things were just stopping downloading, and any long open other connections like ssh sessions would just die.

Richard rich.ms

wickedlolipoo

45 posts

Geek
+1 received by user: 10

#3386610 24-Jun-2025 12:43

Mine would disconnect everyday at 4pm.

was told its a router issue.

I moved to spark and the problem never came up again.

EviLClouD

301 posts

Ultimate Geek
+1 received by user: 65

#3386638 24-Jun-2025 13:41

wickedlolipoo:

Mine would disconnect everyday at 4pm.

was told its a router issue.

I moved to spark and the problem never came up again.

Interesting to hear. How would you resolve it? Did you have to power on/off the router each time?

wickedlolipoo

45 posts

Geek
+1 received by user: 10

#3386641 24-Jun-2025 13:55

EviLClouD:

wickedlolipoo:

Mine would disconnect everyday at 4pm.

was told its a router issue.

I moved to spark and the problem never came up again.

Interesting to hear. How would you resolve it? Did you have to power on/off the router each time?

Yea it came right after a power cycle but it was really annoying.

They kept blaming the Asus Router and eventually I decided to sell both of my Asus router for 2x Deco Router and it also had the same issue.

I left and joined spark and all disconnections went away.

Orcon was another ISP i also had frequent disconnections with at around noon every 1-2 days. Noone seemed to care and kept blaming the router