Enlivening an ONT in a shared dwelling

Forums › New Zealand Broadband › Enlivening an ONT in a shared dwelling - who to talk to?

Gurezaemon

~HONYAKKER!~
1417 posts

Uber Geek
+1 received by user: 1565

ID Verified

Lifetime subscriber

#322623 5-Sep-2025 12:10

My second son has fled the nest, and is now flatting with his mates in Auckland in a flat under a house.

The house upstairs has an ONT (ONT Model Type 200 by the looks of it). It's in his landlords lounge, but doesn't seem to have anything plugged in to it at the moment.

How does he go about getting this sorted out? They can run an ethernet cable through a hole in the floor or similar and plug it into his router, but he doesn't know who to get in touch with at first to get a port on the ONT turned on.

Is this simply "contact an ISP and go from there?" type of situation?

Thanks in advance for any advice or help.

Get your business seen overseas - Nexus Translations

1 | 2

6304 posts

Uber Geek
+1 received by user: 3566

Trusted

Lifetime subscriber

#3411533 5-Sep-2025 12:17

Step 1, liaise with landlord to get Ethernet cable from ONT to his flat.

Step 2, order service through ISP. Quote serial number of that ONT.

Rural IT and Broadband support.

Broadband troubleshooting and master filter installs.
Starlink installer - one month free: https://www.starlink.com/?referral=RC-32845-88860-71
Wi-Fi and networking
Cel-Fi supply and installer - boost your mobile phone coverage legally

Need help in Auckland, Waikato or BoP? Click my email button, or email me direct: [my user name] at geekzonemail dot com

Gurezaemon

~HONYAKKER!~
1417 posts

Uber Geek
+1 received by user: 1565

ID Verified

Lifetime subscriber

#3411536 5-Sep-2025 12:29

coffeebaron:

Step 1, liaise with landlord to get Ethernet cable from ONT to his flat.

Step 2, order service through ISP. Quote serial number of that ONT.

Thanks! I was hoping it was this easy :)

Get your business seen overseas - Nexus Translations

nztim

4012 posts

Uber Geek
+1 received by user: 2710

ID Verified

Trusted

TEAMnetwork

Subscriber

#3411549 5-Sep-2025 12:56

Or, place an order with the ISP for a 2nd ONT for the bottom flat (not all ISPS can do this)

Any views expressed on these forums are my own and don't necessarily reflect those of my employer.

Gurezaemon

~HONYAKKER!~
1417 posts

Uber Geek
+1 received by user: 1565

ID Verified

Lifetime subscriber

#3411561 5-Sep-2025 13:09

nztim:

Or, place an order with the ISP for a 2nd ONT for the bottom flat (not all ISPS can do this)

Thanks, that's good to know. We'll see what happens with the landlord first, and then look at that if the 'ethernet cable strung through a hole in the floor' solution isn't viable.

Get your business seen overseas - Nexus Translations

johno1234

3348 posts

Uber Geek
+1 received by user: 2842

#3411594 5-Sep-2025 13:39

My son also finally flew the nest a few weeks ago and moved into a flat with an existing ONT. He just picked an ISP and quoted the address and they sent him a modem. He was up and running in three days.

SpartanVXL

1498 posts

Uber Geek
+1 received by user: 666

#3411617 5-Sep-2025 14:26

If the flat is a separate dwelling then second ONT is possible. Otherwise order via ISP on port 2 of the existing ONT and run a ethernet cable.

Not related: landlord isn’t even using the ONT so no internet(?), and that wall looks funky for a lounge.

Samsung

Shop now on Samsung phones, tablets, TVs and more (affiliate link).

Gurezaemon

~HONYAKKER!~
1417 posts

Uber Geek
+1 received by user: 1565

ID Verified

Lifetime subscriber

#3411624 5-Sep-2025 14:34

Update: - apparently the ONT is at the other end of the house, in a bedroom, not the lounge. And running a cable is not really an option.

Looks like option 2 - Get a new ONT installed. Anyone have any ideas as to ISPs that can handle this, or who they should call?

Get your business seen overseas - Nexus Translations

quickymart

14940 posts

Uber Geek
+1 received by user: 13952

ID Verified

#3411639 5-Sep-2025 15:09

Any RSP should be able to advise of the cost and place an order.

SpartanVXL

1498 posts

Uber Geek
+1 received by user: 666

#3411641 5-Sep-2025 15:13

If it is separate dwelling then no/little cost. But if it not then it will cost money to install a second one, plus the landlord has to agree. While they no longer have to sign off on it they can still object to the install if they wanted to.

acsylaa

85 posts

Master Geek
+1 received by user: 66

Just Internet

#3411730 6-Sep-2025 00:32

Getting a second ONT installed is generally straightforward, but it ultimately depends on how Chorus decides to handle the installation, particularly the cable routing.

You’ll likely need LSZH cabling run from either the ETP or the existing ONT to the flat, though again, this will be determined by Chorus’s approach. Keep in mind there’s usually an additional charge for installing a second ONT at a property.

In many cases, smaller ISPs are easier to work with for this type of request, as they tend to go the extra mile compared to the larger telcos.

If you want to get it installed and done neatly, get a sparky to run the LSZH or some Opticat from the current ONT or the ETP, what ever is easiest then when chorus arrive it woudl be a simple install.

Then again also get a sparky to take a look at running the Ethernet cable from the ONT to the Flat, they might be able to find a suitable route.

everettpsycho

668 posts

Ultimate Geek
+1 received by user: 270

#3411740 6-Sep-2025 08:14

The two options I know of where running an entirely separate set of fibres from the street or using the second fibres that goes to the building for this ont. The second is the cheaper easier option as there's no additional trenching or changes in the street end of the infrastructure. They may be able to upgrade the etp to a 6 fibre instead of a 2.

It used to be based on addressing at some companies, so same address gets a second ont, a different address would require it's own cable run from the street or upgraded fibre to the etp.

Quic Broadband

Move to New Zealand's best fibre broadband service (affiliate link). Free setup code: R587125ERQ6VE. Note that to use Quic Broadband you must be comfortable with configuring your own router.

nztim

4012 posts

Uber Geek
+1 received by user: 2710

ID Verified

Trusted

TEAMnetwork

Subscriber

#3412019 6-Sep-2025 17:57

Go with a Bootique ISP like Quic (or their parent Vetta) Prodigi, etc where they can do stuff like order the second ONT with ease

If it is one physical building after a second ONT order is placed, they will just install the 2nd ONT where the landlord approves

Any views expressed on these forums are my own and don't necessarily reflect those of my employer.

cddt

1964 posts

Uber Geek
+1 received by user: 1903

#3412107 7-Sep-2025 06:35

SpartanVXL:

If it is separate dwelling then no/little cost. But if it not then it will cost money to install a second one

Hmmm how do they determine if its a separate dwelling? Council considers my house to be two rating units, in order to have me pay twice for rubbish collection, but I only have one address.

My referral links: BigPipe | Mercury

Gurezaemon

~HONYAKKER!~
1417 posts

Uber Geek
+1 received by user: 1565

ID Verified

Lifetime subscriber

#3412129 7-Sep-2025 09:36

Thanks everybody for the input.

I'll pass the information on and then try that most difficult of tasks - getting teenagers to get started on things!

Get your business seen overseas - Nexus Translations

raytaylor

4076 posts

Uber Geek
+1 received by user: 1296

Trusted

#3412236 7-Sep-2025 20:44

acsylaa:

Keep in mind there’s usually an additional charge for installing a second ONT at a property.

Currently free however you must supply an existing duct with draw wire etc if the second ONT isnt going near the existing ONT or if its a short distance they may run the cable for you.

Ray Taylor

There is no place like localhost

Spreadsheet for Comparing Electricity Plans Here

1 | 2