Rural UFB install - upgrade to Hyperfibre

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MichaelNZ

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#323618 22-Dec-2025 16:14

This is a follow on from this thread Rural UFB install

I had this plan the tech would come, swap the ONT and in no time I would post a success pic and a speed test. Unfortunately, it hasn't worked out like this. As soon as the PON establishes and the light turns solid green, the LAN light stops working.

Chorus is looking into this and I will post an update when I have one.

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DjShadow

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#3446458 22-Dec-2025 17:05

Isn’t that the ONT a lot of people are hanging out for?

MichaelNZ

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#3446459 22-Dec-2025 17:07

DjShadow:

Isn’t that the ONT a lot of people are hanging out for?

Yes it is. The Zyxel wall mount XGS-PON ONT. Aka "type 210".

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MichaelNZ

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#3446460 22-Dec-2025 17:09

It is now working. Chorus did something at their side to fix it. Unfortunately I am not getting the right results with Ookla Speed Test so I am posting the Mikrotik one:

tcp-download: 913Mbps local-cpu-load:23%
tcp-upload: 1.04Gbps local-cpu-load:11% remote-cpu-load:30%
udp-download: 1.05Gbps local-cpu-load:17% remote-cpu-load:32%
udp-upload: 1.06Gbps local-cpu-load:27% remote-cpu-load:11%

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BMarquis

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Chorus

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#3446461 22-Dec-2025 17:11

MichaelNZ:

This is a follow on from this thread Rural UFB install

I had this plan the tech would come, swap the ONT and in no time I would post a success pic and a speed test. Unfortunately, it hasn't worked out like this. As soon as the PON establishes and the light turns solid green, the LAN light stops working.

Chorus is looking into this and I will post an update when I have one.

Pretty sure the tech just needs to progress the provisioning order so that the new HF service gets provisioned to the 10gbps port and it'll work.
Our LAN ports are disabled when there is no service provisioned.
If the provisioning and assure crew haven't sorted this already - PM me the ONT serial (ZYXE) and I'll see if I can spot anything

MichaelNZ

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#3455656 24-Jan-2026 18:56

Today is Saturday.

Our UFB service went down this morning and after confirming a loss of light at the ONT lodged a fault with Chorus around mid day.

From what I understand the tech came from Palmerston North which would have been a 150km round trip and diagnosed the issue as a low light level. He then checked it at the splitter in the street and this narrowed it down to our property. Turned out it was a splice in the ETP which had gone bad.

We were back online by late afternoon.

This is an amazing level of service and my two cents worth for anyone in a rural area who can get UFB installed at a reasonable price, and has a need for decent internet, pay the money and get it.

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Behodar

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#3455657 24-Jan-2026 19:01

That's much better than Chorus' standard rural level of service, which seems to be "well, sucks to be you, maybe try a wireless provider".

Dell

Shop now for Dell laptops and other devices (affiliate link).

MichaelNZ

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#3455660 24-Jan-2026 19:14

Behodar:

That's much better than Chorus' standard rural level of service, which seems to be "well, sucks to be you, maybe try a wireless provider".

Its not about service level. Chorus UFB connections are classed totally different to xDSL.

If your address is serviceable, you can get any plan to Hyperfibre 4,000 or 8,000 depending on which Central Office they feed it from.

In every way its as good as a connection in town except getting the network to your boundary comes with a price tag. FWIW the actual install is still free :-)

They want people on UFB. They are obsessed with this goal.

I don't work for them and are not speaking for them, but I have read more then enough to get the message they want out of xDSL.

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godber

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#3456650 28-Jan-2026 11:15

MichaelNZ:

Today is Saturday.

Our UFB service went down this morning and after confirming a loss of light at the ONT lodged a fault with Chorus around mid day.

From what I understand the tech came from Palmerston North which would have been a 150km round trip and diagnosed the issue as a low light level. He then checked it at the splitter in the street and this narrowed it down to our property. Turned out it was a splice in the ETP which had gone bad.

We were back online by late afternoon.

This is an amazing level of service and my two cents worth for anyone in a rural area who can get UFB installed at a reasonable price, and has a need for decent internet, pay the money and get it.

As someone else who paid for a rural UFB installation and who also has Hyperfibre at the rural location, I completely agree, "for anyone in a rural area who can get UFB installed at a reasonable price, and has a need for decent internet, pay the money and get it."

However UFB rural installs for residential users are now only community installs see https://www.chorus.co.nz/residential/co-funded-fibre-builds

Re costs there is a page at https://www.chorus.co.nz/residential/co-funded-fibre-builds/pricing

My 'reasonable cost' was $25,000, so while 'reasonable' it is still a large cost.

Finally business rural installs are still an option if you cannot get the community together.

Godfrey
Auckland/Coroglen, New Zealand
Quic Broadband - 4G Hyperfibre

Referral Link:
Quic (use R71004E9PVBJ on checkout for free setup)

MichaelNZ

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#3456662 28-Jan-2026 11:42

godber:

My 'reasonable cost' was $25,000, so while 'reasonable' it is still a large cost.

Finally business rural installs are still an option if you cannot get the community together.

For others reading this $25k is in the usual range of $10-30k for a non-complex install. Ours cost in the same ballpark.

Correct - a "business" install is still an option we can use for someone willing to foot the entire bill. But it doesn't have to be a business address - just a business plan. 500/500 SME, 920/500 SME and any SME Hyperfibre plan (1,000 is only SME) will suffice.

I would generally encourage anyone who has a reliance on internet to be on an SME plan. Its how I got mine fixed so quickly.

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