Move from 2degrees to Contact for Fibre

Forums › New Zealand Broadband › Move from 2degrees to Contact for Fibre

lNomNoml

1841 posts

Uber Geek
+1 received by user: 521

ID Verified

#324185 10-Mar-2026 21:05

Thinking of moving from 2degrees 1000/500 currently paying $100 (with $10 mobile discount to Contact Energy 500/100 for $65 (with $25 discount for power monthly).

2 person household, just use the internet for gaming, Youtube and browsing, mainly looking to save money without too much service degradation, is this an ok move or is Contact Energy broadband yucky?

Linux

12173 posts

Uber Geek
+1 received by user: 8469

Trusted

Lifetime subscriber

#3468596 10-Mar-2026 21:18

@lNomNoml Why don't you just move from 2degrees 1000/500 to 500/100 $79? Having 1000/500 sounds way over kill for your house hold / usage

3 person house hold here and moved from 1000/500 to 500/100 and noticed zero difference so moved to 100/20 and have zero issues

So many house holds on 1000/500 throwing $$ away per month as they think they need it and really they don't

lNomNoml

1841 posts

Uber Geek
+1 received by user: 521

ID Verified

#3468597 10-Mar-2026 21:24

Linux:

@lNomNoml Why don't you just move from 2degrees 1000/500 to 500/100 $79? Having 1000/500 sounds way over kill for your house hold / usage

3 person house hold here and moved from 1000/500 to 500/100 and noticed zero difference so moved to 100/20 and have zero issues

So many house holds on 1000/500 throwing $$ away per month as they think they need it and really they don't

Mostly because I can't stand slow downloads especially with updating or installing games but I have grown to want to save now, didn't look at lowering my plan because Contact is still cheaper for the same speed at $65, but I will enquire with 2degrees if I can change to it without having to sign up for another contract, I had previously emailed them asking for this and they said they would at $80 for the 500/100, it's just about saving the money if the service and connection quality will be the same or close to 2degrees.

epr

267 posts

Ultimate Geek
+1 received by user: 132

Lifetime subscriber

#3468598 10-Mar-2026 21:24

Yeah i agree it may not be quite as cheap but I feel you're better to stay with a broadband provider than move to a or provider that tacks on broadband as an extra service.

Here is my Quic referral https://account.quic.nz/refer/39513 if you are keen to change ISP and to get free setup (save $29). I will get a $50 credit if you use this. Thank you very much if you use my link but I'm sure there are quite a few others who could share the same on here, no hard feelings if you use a different link.

bebek

17 posts

Geek
+1 received by user: 11

#3468599 10-Mar-2026 21:25

If your internet gaming mainly use low data, for example: arcade style, Angry Birds etc, then 100/20 is more than enough. Sky Broadband offer $65 ($60 for 12 months contract). Similar price to One & 2Degrees

If you want 500/100 then the average is around $85.

lNomNoml

1841 posts

Uber Geek
+1 received by user: 521

ID Verified

#3468600 10-Mar-2026 21:31

bebek:

If your internet gaming mainly use low data, for example: arcade style, Angry Birds etc, then 100/20 is more than enough. Sky Broadband offer $65 ($60 for 12 months contract). Similar price to One & 2Degrees

If you want 500/100 then the average is around $85.

It's games like Arc Raiders and Sons of the Forest so 500/100 would be the lowest I would go especially if the SO is watching youtube. :D

Linux

12173 posts

Uber Geek
+1 received by user: 8469

Trusted

Lifetime subscriber

#3468601 10-Mar-2026 21:47

@lNomNoml clearly you were not a kid of the late 1990's if you think 500/100 is going to give you slow downloads

Geekzone

Want to support Geekzone and browse the site without the ads? Subscribe to Geekzone now (monthly, annual and lifetime options).

quickymart

14940 posts

Uber Geek
+1 received by user: 13953

ID Verified

#3468607 10-Mar-2026 22:08

I'm on 500/100 and it goes just fine for 4 people in my house with quite a few devices on the go at once (yes, including streaming).

Also I'm not sure what level of customer service you would get with Contact.

lNomNoml

1841 posts

Uber Geek
+1 received by user: 521

ID Verified

#3468616 10-Mar-2026 23:01

quickymart:

I'm on 500/100 and it goes just fine for 4 people in my house with quite a few devices on the go at once (yes, including streaming).

Also I'm not sure what level of customer service you would get with Contact.

Cool thanks will try to move to 500/100

CYaBro

4708 posts

Uber Geek
+1 received by user: 1182

ID Verified

Trusted

#3468619 11-Mar-2026 00:02

No issues here on 500/100 with Quic.
6 people use the internet with 2 teenage kids that game a lot and they haven’t noticed any difference after the drop from 900/400.

Opinions are my own and not the views of my employer.

lNomNoml

1841 posts

Uber Geek
+1 received by user: 521

ID Verified

#3468925 11-Mar-2026 14:38

Wow 2degrees support are frustrating to deal with, constantly being transferred to someone new and having to explain myself, and their support aren't even in NZ and are hard to understand, might just move to contact from the frustrating customer service for lack thereof.

Linux

12173 posts

Uber Geek
+1 received by user: 8469

Trusted

Lifetime subscriber

#3468928 11-Mar-2026 14:44

@lNomNoml How could this be a difficult request what are you asking for? Select broadband support and ID and then request to move to the 500/100 plan

Are you complicating it in anyway asking odd questions? Just a feeling I am getting if they are passing you around

Are you the actual account holder?

@SaltyNZ

Geekzone

Want to support Geekzone and browse the site without the ads? Subscribe to Geekzone now (monthly, annual and lifetime options).

lNomNoml

1841 posts

Uber Geek
+1 received by user: 521

ID Verified

#3468930 11-Mar-2026 14:46

They say I need to sign up for a new 12 month contract but I have already been with them over a year and were offered the plan without having to sign up again via email.

Linux

12173 posts

Uber Geek
+1 received by user: 8469

Trusted

Lifetime subscriber

#3468932 11-Mar-2026 14:48

lNomNoml:

They say I need to sign up for a new 12 month contract but I have already been with them over a year and were offered the plan without having to sign up again via email.

@lNomNoml Escalate to a manager! to change plan you do not need a new contract term!

You could agree to a 12 month term for a cheaper monthly rate I suspect but if not then demand to speak to a manager