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Glurp
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Topic # 33157 1-May-2009 13:28
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I’ve seen some good technical stuff in this forum and I could really use some good advice. Here’s my situation:

We live about 20km out of Hastings (not exactly the back of beyond). From the hill behind our house we can see into both Hastings and Napier. In another direction we have line-of-sight to a big transmission mast in the distance (Mt. Erin in Havelock North for those who know the area). A major new fibre optic cable (I think some kind of backbone cable linking Auckland and Wellington) was laid this past summer and runs along a country road about 4 km from our house.

Yet we can’t get broadband. I have tried repeatedly over the years with many different providers and achieved zero result. Telecom are not interested and have been positively rude about it. We are too far from any exchange and there are no cabinets planned for our area. Kordia says no Mt. Erin transmitter (or any other) is pointed our direction so we can’t get wireless either. Whatever I try just hits a blank wall. I am so damned frustrated with our increasingly slow dial-up (Orcon at the moment) that I want to scream. Much of the time our throughput drops to under 1 kb/s, usually around 700 bits(!) or less. Our email server times out when people try to send us photos. Sometimes this happens even when loading certain web pages. We can’t stream or access social networking sites or do hardly anything else in an internet world that increasingly assumes everyone is on high speed broadband. Even software help files come as videos these days, never mind hundred megabyte downloads every time you need to update Windows or a virus database. More and more, we are feeling shut out and isolated from the rest of the world and I can’t possibly describe how depressing this actually is.

I considered satellite and rejected it when Farmside was the only game in town. They just wanted too much for too little. It’s still slow and expensive but I have become so desperate that I’m thinking about giving Inzone a try. Before I do, though, I wanted to check with some of you clever people here to ask if this really is our only option. Although I’m not a computer novice and I do have some general technical background, I frankly don’t understand much about the current telecommunications infrastructure or what possibilities there might actually be with a little creative thinking. I suspect at least some of those I have spoken with were jerking me around, or just didn’t know what they were talking about, but I also don’t have enough knowledge to challenge them. If anyone could offer any suggestions or advice pertaining to our situation, I would really appreciate it. For example, does anyone know what that fibre optic cable I described actually is for, and why it couldn’t be tapped into in some fashion? I can’t get a straight answer from anyone at Telecom.

Thank you very much for reading this long post and sharing in my mounting frustration. And thanks especially for any information anyone can provide.







I reject your reality and substitute my own. - Adam Savage
 


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  Reply # 211199 1-May-2009 13:36
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If you get cellphone coverage you could always opt for that as an internet connection.




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  Reply # 211202 1-May-2009 13:48
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sounds like a vodem or a tstick is the way to go for you. Not quite sure where you are geographically, need to know what sort of reception you get from your mobile devices, and the network you're with on your account.

 
 
 
 


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  Reply # 211208 1-May-2009 14:12
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I feel your pain - I've been trying for some time to find a reasonable broadband solution some family who live on the Maraetotara side of Mt Erin.

Have you checked whether AirNet cover you? Coverage maps here.




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Glurp
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  Reply # 211210 1-May-2009 14:17
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Thank you for the quick responses. We get marginal cellphone coverage in the house. With visitors some phones work ok, others have trouble. Not sure which is which but I assume it has to do with the technology. Possibly 3g is the one that doesn't work. I did talk to some people at the Vodafone office in town about this a year or so ago but they didn't have a clue. Our cellphone is for emergencies only, usually stays in a drawer somewhere, is probably a Telecom cheapie. Not sure what generation it is but could find out. If we could get any coverage, I assume we could put a booster with a Yaggi on it to improve the quality. Can you tell me anything more about what we would need to make this possible, and who would be able to provide it?

I can't get the Telecom cabinet map to work on my dial-up either, but if anyone is really interested, our address is Anaroa Road, RD4, Hastings. This forks off Raukawa Road, which is the one the fibre optic cable runs along.








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  Reply # 211216 1-May-2009 14:26
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Rikkitic: Thank you for the quick responses. We get marginal cellphone coverage in the house. With visitors some phones work ok, others have trouble. Not sure which is which but I assume it has to do with the technology. Possibly 3g is the one that doesn't work
...
If we could get any coverage, I assume we could put a booster with a Yaggi on it to improve the quality. Can you tell me anything more about what we would need to make this possible, and who would be able to provide it?

I have been using a Telecom Mobile Broadband (Sierra Wireless) card in some pretty remote places and it works really well.  This is the older EV-DO Rev.A card which has been around for 3 years or so.

Now that Telecom are about to launch their new XT network, the situation should hopefully improve for you.

By hooking up a 12-element Yagi to a Telecom Mobile Broadband card of some sort, you should be able to get something that works well for you.

N00dy is the man to sort you out.  I would suggest sending him a PM here.

Cheers,
Grant.

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  Reply # 211217 1-May-2009 14:30
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Have you phoned Airnet? They are your best bet.







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  Reply # 211257 1-May-2009 16:08
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Hi Rikkitic

I work for Airnet and can tell you we do have coverage out at Poukawa, so good chance we can do something for you.

We will need to confirm you have line of site to our relay on Mt Threave.

Can you PM me your phone number and I will call to suss out a few more details.

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  Reply # 211261 1-May-2009 16:13
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As an Airnet customer myself (and I also look after the IT for another business that we have using Airnet), I can vouch for good customer service, and a stable/fast connection. The VoIP lines are great too.







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  Reply # 211341 1-May-2009 19:56
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Agree 3G may be an option for you, even if your coverage is marginal. Probably worth waiting a few weeks to see what all the deals will be post XT launch. And I can certainly help with all the gear and setup, so your welcome to send me a PM too :)




Chorus has spent $1.4 billion on making their xDSL broadband network faster. If your still stuck on ADSL or VDSL, why not spend from $150 on a master filter install to make sure you are getting the most out of your connection?
I install - Naked DSL, DSL Master Splitters, VoIP, data cabling and general computer support for home and small business.
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