I decided to jump from my WxC Fusion naked DSL service to one of Woosh's Bundle of Joy plans because I wanted a normal home phone line instead of unplugging and plugging in the phone every so often (Xbox Live...no one can ring through) and that WxC international speeds are crud.
Now here's the problem, I signed up on the 23rd of July and they sent me a letter saying that my home phone and broadband would be connected on the 31st of July. Now it has been a week and I still have not been connected, phoned them numerous times about this and all they say is that they have to wait for Telecom to "Press the button" so my broadband to be connected. My home phone, they say my landline number is with them and working when it is obviously not, as it is still with my WxC VFX service and that I get no dial tone on my non-voip phone (the one that is plugged directly into the wall, not into the voip phone adaptor.).
I rang them today at around 4pm (half an hour on hold) and they said it would DEFINITELY be connected by 7pm, but still.....nope no Woosh connection, still with WxC. I guess I have to pay for another months of service with WxC.....
Sorry if I seem a bit impatient but hey, something they say should be done in 48 hours should be done in 48 hours not a week.
Any ideas?
Thanks.
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Woosh Wireless
