Which telecom provider?

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Gnomon

8 posts

Wannabe Geek

# 39078 8-Aug-2009 02:29

Hello to you all on geekzone!

I'm from Ireland and moving to Chch some where along Papanui road this month. I have been researching ISP with a bit of difficulty as we will be new to New Zealand, it is hard to to know who is fantastic and who is very bad. I work on the net trading equities, mainly European stocks. When the European markets open is when the NZ network slows with some congestion at evening time. I'm looking for ISP with very reliable and as high a speed as possible during evening and night time and as friends and family are on the other side of the world we will be using Skye alot and most likely be using voip for land and mobile in NZ and over seas. It seems I can buy a land line from Skye for Chch. ¬And o5f course we will be also be getting mobile phones. I am not technically minded!

So I would be grateful for geekzone if some of you could direct me to a ISP/Telecoms company that would suit my needs. I don't really want to pay $200+ per month but if I have to I will..........

hellonearthisman

1819 posts

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# 244112 8-Aug-2009 07:46

I think Naked DSL is a not well supported by Telecom, Slingshot, which also sells NakeDSL has been trying to get features it has on it's other services on the Naked DSL system (free data period and databanking), but has failed again and again to get these changes. It's better value to get a POTS line.

vexxxboy

2987 posts

Uber Geek

# 244128 8-Aug-2009 09:06

i would look at Snap , its based in Chch and is one of the few isp that has good speed at peak time and its also one of the better priced isp's

Common sense is not as common as you think.

Ragnor

8035 posts

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# 244274 8-Aug-2009 19:04

If you do not require a standard phone line I would look at Snap Naked DSL or Maxnet Pure DSL.

Snap:
http://www.snap.net.nz/home/naked-dsl/

Maxnet:
http://www.maxnet.co.nz/connectivity/pure_broadband/Standard-Pure-DSL.php

Gnomon

8 posts

Wannabe Geek

# 244299 8-Aug-2009 21:18

Thank you for your comments. I think naked dsl is what I'm looking for! Both Snap and Maxnet have FS/FS speeds which is very vague which this is really why I have posted.

Has anyone any first hand experience with their naked dsl speed in Chch or even better in the northwest side of Chch?

David

Ragnor

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# 244315 8-Aug-2009 22:59

FS means the maximum your line can sync with the exchange or cabinet at. That is dependent on how far away from the exchange or cabinet your place is and the quality of the line and wiring in the house.

However as you correctly suspect the speed your ADSL modem connects to the exchange is also only the start of the story and is not always a good indication of what speeds you will get to international sites.

There are many other factor's that could affect what speed you get such as:

1: Your PC's speed and tcp/ip settings (MTU, window size etc)
2: Quality of your ADSL modem/router
3: Quality of your phone/ADSL filters
4: Quality of your house wiring
5: Quality of you phone line to the exchange/cabinet
6: Cabinet/Exchange port quality and profile settings
7: The backhaul network from the exchange to your ISP
8: Your ISP's hand over links
9: Your ISP's internal network, caching, shaping, traffic management
10: Your ISP's national and international bandwidth and routing quality

All residential internet services are typically shared network best effort there are no gaurantees of what you will get speed wise.

You might want to look at business connections as they offer better performance but at a higher price of course.

Compare the pricing difference between a naked dsl residential connection vs business connection at maxnet, the business page also has a features comparison at the bottom of the page.
http://www.maxnet.co.nz/connectivity/pure_broadband/Standard-Pure-DSL.php
http://www.maxnet.co.nz/connectivity/pure_broadband/Business-Pure-DSL.php

Gnomon

8 posts

Wannabe Geek

# 244329 8-Aug-2009 23:59

Jesus when I read your 10 points it seems like an up hill fight to get decent speed. I don't mind pay for quality infrastructure, but I will be renting for some time so some of your points are out of my control but if I can manage what I can, I will. To be honest some of what you have said I don't understand , but i will see if i can educate myself over the next few days, I will look at the business plans.

Thank you very much for your direction Ragnor.

David

cyril7

7204 posts

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Subscriber

# 244355 9-Aug-2009 08:49

Hi, Ragnor has given you a list that obviously details a micro level of issues that could be concidered when determining what level of service you might get.

However where you are looking at living (along papanui rd which is a 3km stetch) there are two exchanges serving that area, Papani and St Albans, the cabling infrastructure in that area as indicated on Chorus(Telecoms) site would suggest that the area is good for ADSL performance out in the copper network on the street, your house wiring may vary.

As both those exchanges are significant city exchanges its reasonable to assume they have good backhaul to the ChCh handover points (ChCh central or Ricarton). And both exchanges are ADSL2+.

So its all down to the ISP you go with (which I guess was the original question), the rest except your unknonw house wiring should be of good ADSL2+ capability.

Cyril

Gnomon

8 posts

Wannabe Geek

# 244522 9-Aug-2009 19:34

Thanks Cyrill

I had been thinking of the question you answered for me about where are the exchanges, I was also thinking how the hell am I going to find out, as that could influence my decision on which house to rent. Do you know if VDSL2 is in Chch yet as I can't see it with any IPs?

David

cyril7

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# 244526 9-Aug-2009 19:53

Hi David, VDSL2 is still only trialed with Telecom and I dont think ChCh is part of the trial, however once the trial is over (september I think) it will be available if you are within 1km of the exchange.

Cheers
Cyril