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126 posts

Master Geek


# 40078 24-Aug-2009 19:02
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My speeds with Snap have always been around 1600kB/s download and around 120kB/s upspeed

Last week a new cabinet got installed at my exchange (70 metres down the road).

Since then my speeds have dropped to around 900kB/s and 50kb/s.  Could this be because new houses/customers have been added to the line?

If so is there anything I can do about it?  would changing ISP's make any difference at all?

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  # 250262 25-Aug-2009 02:12
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no sync speed is not dependant on ISP unless you're on a unbundled service. Give them a call and they will take that up with Telecom for you, if needed they 'can' have you put back onto the exchange as before.

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