ISP experiences in Taupo

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jammin

6 posts

Wannabe Geek

# 40281 27-Aug-2009 18:35

Hi everyone,

Just wondering if anyone in Taupo is getting particularly good speeds + service from their ISP? I am getting pretty average (and by average, I mean slow) speeds.

All the cabinets in Taupo have been upgraded to ADSL2+ and I would like to change to a different ISP to take advantage of this and see if I can get better speeds - possibly looking at naked DSL.

Cheers!

cyril7

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# 251183 28-Aug-2009 07:52

Hi, welcome to GZ, with regard to Telecom fibre you will find Taupo is on the main trunk line carrying the eastern leg out to Napier and onward to wellington via Masterton. Guess what I am saying, is that from a connected point of view Taupo should be no different to any other smaller city or larger town and as such you should expect similar levels of performance as someone in Hamilton or Auckland.

Telstra also have one of their main national fibre feeds run through Taupo and there is a Telstra POP in Taupo. As do FxNetworks.

Personally I would stay with one of the larger ISPs, ie Telecom/Xtra, Telstra, Orcon, Vodafone and you should expect as good as performance as anyone in larger centers.

Obviously your personal connection speed is going to be related to how far you are from a cabinet or exchange.

Cyril

jammin

6 posts

Wannabe Geek

# 251541 29-Aug-2009 12:49

Hi Cyril,

Thanks for all that information.

I'm currently with Orcon and I'd like to see if I can get better speeds with another provider. You might know something about another question I have.

Taupo has been cabinetised and upgraded to ADSL2+. I would like to take advantage of this technology but I'm not sure if any provider I choose allows me to. Can you shed any light on this? I know that Telecom can, but not sure about the others incl. Sling shot.

Cheers

itxtme

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# 251552 29-Aug-2009 14:14

jammin: Hi Cyril,

Thanks for all that information.

I'm currently with Orcon and I'd like to see if I can get better speeds with another provider. You might know something about another question I have.

Taupo has been cabinetised and upgraded to ADSL2+. I would like to take advantage of this technology but I'm not sure if any provider I choose allows me to. Can you shed any light on this? I know that Telecom can, but not sure about the others incl. Sling shot.

Cheers

Orcon only has equipment in Auckland & Some Wellington suburbs; long story short no they cant put you on the "+" network

cyril7

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# 251568 29-Aug-2009 15:55

Hi, Orcon can provide you with ADSL2+ service in Taupo via a Telecom Wholesale connection which is what you are currently on, although they say only as an upgrade. To see if you are currently connected to a ADSL2+ port put your address into the link below, tell us how you get on.

Orcons LLU (ie their own gear on Telecom copper) is only in parts of Auckland and Wellington as itxtme says.

http://www.telecomwholesale.co.nz/maps

Cheers
Cyril

jammin

6 posts

Wannabe Geek

# 251586 29-Aug-2009 17:42

The wholesale website says I'm connected to a roadside cabinet and in a 10MBps zone.

I was getting pretty good speeds up until earlier this year actually, but has gone downhill since then.

This upgrade you're talking about, is it hardware related or software related (i.e. upgrade my account)?

cyril7

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# 251601 29-Aug-2009 19:15

Hi, ok, can you get the ADSL connection details from your modem, ie Sync rate, attenuation, S/N etc, if you can post the page with those details would be good.

Cheers
Cyril

Edit, the orcon site states you need to apply for an upgrade to get more than 128kb/s uplink, which would effect your down link, however regardless of this your sync rates will still be the same.

jammin

6 posts

Wannabe Geek

# 251605 29-Aug-2009 19:41

Thanks Cyril,

My stats are (Netgear Router so not that much info available):

ADSL Link Downstream Upstream
Connection Speed 14373 kbps 164 kbps
Line Attenuation 15 db 2.5 db
Noise Margin 12 db 2147483647 db

boby55

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# 251607 29-Aug-2009 19:48

Your Downstream is defiantly ADSL2 being 14mb, like cyril7 said you will need to apply for an upgrade from orcon to take advantage of this speed

jammin

6 posts

Wannabe Geek

# 251625 29-Aug-2009 20:56

I will contact Orcon and see what I can do.

Thank you Cyril, itxtme and boby55 for your help, it;s much appreciated.

jammin

6 posts

Wannabe Geek

# 251662 30-Aug-2009 07:40

Morning,

Just thought I'd let you know that I did a speed test this morning and the results are 4 times better than what I normally get (4.4Mbps compared with less than 1Mbps usually) It seems the difference here is peak times and it looks like I'm getting strangled when it's busy. Not really much I can do about that.

I certainly don't get those higher speeds when I'm downloading files, the download rate is only around 50KB/s (it got up to 60KB/s this morning).

I will get upgraded to FS/FS and see if this makes much of a difference.

Cheers!

cyril7

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# 251663 30-Aug-2009 08:18

Hi, while you are on a 128kb/s uplink you will never get much more than 4-5Mb/s down no matter how high the modem syncs, basically you can no acknowledge packets being sent fast enough to go much over that speed, so going to a Fs/Fs plan will take your potential download speed up to somewhere closer to 12-13Mb/s.

That said if Orcon are limiting peak time or have some shortfall in capacity during peak hour to your area, then probably the only solution is to move ISP, Telecom or Telstra purhaps.

Good luck with the move to Fs/Fs

Cyril