Big Time - CAPPED??

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DoucheBagz

30 posts

Geek
+1 received by user: 3

#42230 1-Oct-2009 02:31

A mate of mine was capped internationally on telecoms big time plan for apparently using too much data.

is telecom allowed to do this?

browned

636 posts

Ultimate Geek
+1 received by user: 36

#259949 1-Oct-2009 08:37

The speed tests seem to implie the further your traffic is travelling the slower it goes which I wouldn't be concerned with and is more than likely normal on big time.

How much data has he used?

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vinnieg

2260 posts

Uber Geek

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#259983 1-Oct-2009 10:16

What are his sync speeds, those seem low and highish pings even to Auckland
and he's done a full power cycle?

People have been getting over 1TB a month, maybe he's one of them :)

I have moved across the ditch. Now residing in Melbourne as a VOIP/Video Technical Trainer/Engineer.

dawnraid

100 posts

Master Geek
Inactive user

#260071 1-Oct-2009 12:12

At one stage I dl'd 1.45TB of torrents on go large, never heard a peep. Usually do atleast 500gb per month. So I would say its unlikely.

adresdendoll

62 posts

Master Geek
+1 received by user: 2

#260087 1-Oct-2009 12:32

I scrapped through 500GB over the last billing period amd now i am suffering very similar speeds to what DoucheBagz has posted..

Ive called Telecom to troubleshoot but as far i have come up with naught.

They say that they are not shaping anything other than what is expected, but nothing on my end has changed to effect the speeds dropping by three quarters..

Ill update when i find out what the cause is.

Athlonite

1828 posts

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Inactive user

#260615 2-Oct-2009 16:08

WTF 500GB in a month what the heck are you downloading every TV episode shown in the U.S. each week jeez i think I'm lucky when i just come in under my 26GB allowance.
And you wonder why Telecom are reluctant to help at 1.5TB and average of 500GB a month they're sitting back laughing at you thinking yeah right like we're going to help you pirate whatever over P2P..NOT going to happen anytime soon, if you want our help use a proper account not an all you can eat at whatever speed you get and be thankfull for it account

dawnraid

100 posts

Master Geek
Inactive user

#260638 2-Oct-2009 17:18

Athlonite: WTF 500GB in a month what the heck are you downloading every TV episode shown in the U.S. each week jeez i think I'm lucky when i just come in under my 26GB allowance.
And you wonder why Telecom are reluctant to help at 1.5TB and average of 500GB a month they're sitting back laughing at you thinking yeah right like we're going to help you pirate whatever over P2P..NOT going to happen anytime soon, if you want our help use a proper account not an all you can eat at whatever speed you get and be thankfull for it account

Mate there called Linux Iso's hahaha.
In all seriousness I like my content in 1080p.

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adresdendoll

62 posts

Master Geek
+1 received by user: 2

#260687 2-Oct-2009 20:21

I failed to mention that i live with 3 self proclaimed nerds. There is no television either.

The problem i am having is that normal HTTP web browsing is capped at 0.5Mbs. My understanding of the shaping was that it would only effect P2P, Rapidshare and the such?

Don't advertise an unlimited plan and then penalize me for using it as such.

I also never asked for your help at any stage Athlonite. I was simply posting my similar experience to the original post.

Ragnor

8279 posts

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#260725 3-Oct-2009 00:04

0.5Mb/s as in 64 KB/s? What's an example of a site you're getting that kind of slow speed on?

adresdendoll

62 posts

Master Geek
+1 received by user: 2

#260760 3-Oct-2009 10:45

Yep 64KB/s is pretty much spot on..

Every website except youtube seems to be crippled, the cached clips anyway. digg, gizmodo, engadget and last.fm are prime examples.

vinnieg

2260 posts

Uber Geek

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#260775 3-Oct-2009 11:28

I have moved across the ditch. Now residing in Melbourne as a VOIP/Video Technical Trainer/Engineer.

boykunk

32 posts

Geek

#263261 11-Oct-2009 12:45

I would say they are capping international speeds at peak hours (mostly nights).
As far as I know from my own experience with big time this past month. I have also tested games as well, and during the day I would have around 30-50 ping to AUS and 80+ to US. However, around 5ish afternoon, the ping for international traffic went up to 200-400+. So I do think they are really shaping international speeds to the max!!

Correct me if I'm wrong.

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paradoxsm

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#263289 11-Oct-2009 16:27

Local stuff* for me is always fast, international is always slow, I'm getting what was described so I'm happy with that.
Some local providers such as tvnzondemand bring in content from offshore and this runs slow.

*Legal HTTP content such as game downloads and website access.

farcus

1627 posts

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#263319 11-Oct-2009 20:04

I queried the slow international stuff on big time and got this reply

Thank you for contacting Telecom.

We are constantly reviewing traffic management, so as to optimise the experience for our valued Big Time customers.

While our traffic shaping is working well, we are looking into minor routing issues with Big Time that may be affecting a small number of users. In line with our monitoring of Big Time, we will be making changes over the next 2 weeks, we do expect those few users with latency issues to see an improvement.

Thank you for your patience