A while back (and this happened to a friend in the neigbourhood) i was happily tootling along on 8-10MB/s ADSL 2 speed in Meadowbank. I noticed some Chorus tents in the area and read that this was cabinetisation. Great, i thought, things will get better!
My speed suddenly one day went to dial up. Took me a few calls with Orcon but then they turned around and blamed Telecom (or should that be Chorus?) for the mess, sayign that something had screwed up but they could not afford to get their equipment into the box or were unwilling too etc. etc. and so i could not do anything about it. They put me back on Orcon Home ADSL and i get 3MB/s.
I just rang Telecom to see if switchign would improve my situation and they told me they could not comment legally on cabinetisation.
My router reports ADSL 2, attenuation is very low so i'm told and 16MB/s is reported but it only get 3MB/s (which is not bad, but i would like the best that i can get).
Now, i understand a wee bit about what's going on technically, but not a great deal of the detail. My question is what exactly am i waiting for? Should i switch to Telecom and expect a better service even though they can't acknowledge that? How come Chorus can stuff something up for another player and not be obliged to fix it?