Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




34 posts

Geek


Topic # 51078 27-Nov-2009 08:13
Send private message

Hi Folks,
Just a quick question for anyone that has changed their TelstraClear Cable plan during a month.
So I was getting close to my limit halfway through the month so I called them up and upgraded to the next plan.
Now when I log in to check my usage it says my 20GB plan has used 20GB and is inactive and my 40GB plan has used 5GB and is active.
So can I use the full 40GB or only 20GB of that 40GB?
Maybe I should just call TelstraClear but I cbf waiting on hold.

Cheers
Richard

Create new topic
2589 posts

Uber Geek
+1 received by user: 193

Trusted

  Reply # 276774 27-Nov-2009 09:23
Send private message

Why dont you log on and use the 'live chat' feature. That's what it's there for. You'll get an answer in a quicker time.





Check out my LPFM Radio Station at www.thecheese.co.nz cool

 

 

 

Use this link to sign up to Bigpipe broadband and you'll get $20 off your first bill: Referral Link




34 posts

Geek


  Reply # 276782 27-Nov-2009 09:45
Send private message

Thanks.
I didn't even know they had that feature, that was so much quicker than phoning.
And the answer was yes btw

 
 
 
 


I iz your trusted friend
5760 posts

Uber Geek
+1 received by user: 134

Mod Emeritus
Trusted
Subscriber

  Reply # 276809 27-Nov-2009 10:59
Send private message

I did a plan change from 20GB to 40GB as I was near finish of my 20GB cap. The CSR switched me over and it kicked over in the next 24 hours and reset my meter to 40GB.

I'm not sure if it is an error with billing or usage meter but for that month I was fortunate to have 20GB+40GB to use, and I did made full advantage of it.

BTW you can only change plan once-a-month.




Internet is my backyard...

 

«Geekzone blog: Tech 'n Chips Takeaway» «Personal blog: And then...»

 

Please read the Geekzone's FUG

 


Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

UAV Traffic Management Trial launching today in New Zealand
Posted 12-Dec-2017 16:06


UFB connections pass 460,000
Posted 11-Dec-2017 11:26


The Warehouse Group to adopt IBM Cloud to support digital transformation
Posted 11-Dec-2017 11:22


Dimension Data peeks into digital business 2018
Posted 11-Dec-2017 10:55


2018 Cyber Security Predictions
Posted 7-Dec-2017 14:55


Global Govtech Accelerator to drive public sector innovation in Wellington
Posted 7-Dec-2017 11:21


Stuff Pix media strategy a new direction
Posted 7-Dec-2017 09:37


Digital transformation is dead
Posted 7-Dec-2017 09:31


Fake news and cyber security
Posted 7-Dec-2017 09:27


Dimension Data New Zealand strengthens cybersecurity practice
Posted 5-Dec-2017 20:27


Epson NZ launches new Expression Premium Photo range
Posted 5-Dec-2017 20:26


Eventbrite and Twickets launch integration partnership in Australia and New Zealand
Posted 5-Dec-2017 20:23


New Fujifilm macro lens lands in New Zealand
Posted 5-Dec-2017 20:16


Cyber security not being taken seriously enough
Posted 5-Dec-2017 20:13


Sony commences Android 8.0 Oreo rollout in New Zealand
Posted 5-Dec-2017 20:08



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.