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michaelmurfy

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#56510 14-Jan-2010 18:03
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Hey guys;

We are on Snap at the moment, and that is treating us all good, except there's one problem.

Every night the internet slows down to a crawl (like were talking about 256kbit down, 500kbit up, and yes, that's up > down) - sites such as Youtube and Geekzone fail to work, and since we run a server at home it get's quite bad. The real problem however is i'm at work (I work 1km away from where I live) and the speeds here are going about the same.

Is there any Chorus reps here that can tell me what's going on? I have tried phoning Snap and there's nothing they can do, but it seems everyone in Richmond runs slow each night so I think it has to do with something like the exchange being overloaded. It's actually starting to drive me up the wall >.<


When Eftpos, your Till Software and everything else runs through the internet, it can be quite bad in store, I have a backup Vodem but really don't want to use that >.<


Thanks!




Michael Murphy | https://murfy.nz
Referral Links: Quic Broadband (use R122101E7CV7Q for free setup)

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Ragnor
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  #290074 14-Jan-2010 18:21
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Are both local and international slow in peak time in the evening? Try testing with speedtest.net to Auckand and to Los Angeles.

Also you are running a business on a residential internet connection?  You realise with a residential connection it's best effort no guarantee of performance/reliability or uptime right?



michaelmurfy

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  #290089 14-Jan-2010 19:34
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It seems to only happen at night, the store is on a Business plan and home (1km away) is just on a residential plan. It's also quite bizarre that it's deciding to run slightly faster than normal atm.




Michael Murphy | https://murfy.nz
Referral Links: Quic Broadband (use R122101E7CV7Q for free setup)

Are you happy with what you get from Geekzone? Please consider supporting us by subscribing.
Opinions are my own and not the views of my employer.


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