What is wrong with my internet?

Forums › New Zealand Broadband › What is wrong with my internet?

Torquenstein

103 posts

Master Geek
+1 received by user: 15

#57020 31-Jan-2010 16:13

Hi guys, just got connected up today with Telecoms business 40GB plan, saweet, only to find out my downloads only go about 30kb/s, on ADSL2+ :(

I just left from a ADSL area with actrix and could download several hundred kb/s. This stinks. Espesh seeing as its a business plan which you would assume businesses would need at least semi decent speeds...

What can I do to fix this?

Any help or tips would be awesome.

Jono

https://cdn.geekzone.co.nz/imagessubs/blogd04b4324639bd75b3ee2b814ea79aaa9.jpg

This is me in the exchange zone, how does one find out how far you are away from the exchange?

https://cdn.geekzone.co.nz/imagessubs/blog2c48dfa7910dfa3e8608bd9279f89cdf.jpg

My router stats, Im guessing the line attenuation is the problem?

Line Rate     371 Kbps     99 Kbps
Attainable Line Rate     576 Kbps     96 Kbps
Noise Margin     12.1 dB     11.2 dB
Line Attenuation     78.5 dB     35.0 dB
Output Power     14.8 dBm     7.4 dBm

freitasm

BDFL - Memuneh
80646 posts

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#294934 31-Jan-2010 16:16

And you left behind an important bit of information: what plan are you on?

Referral links: Quic Broadband (free setup code: R587125ERQ6VE) | Samsung | AliExpress | Wise | Sharesies

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Torquenstein

103 posts

Master Geek
+1 received by user: 15

#294936 31-Jan-2010 16:17

Up ze top, Telecom business 40GB plan

cws82us

788 posts

Ultimate Geek
+1 received by user: 23

#294937 31-Jan-2010 16:18

Torquenstein: Hi guys, just got connected up today with Telecoms business 40GB plan, saweet, only to find out my downloads only go about 30kb/s, on ADSL2+ :(

I just left from a ADSL area with actrix and could download several hundred kb/s. This stinks. Espesh seeing as its a business plan which you would assume businesses would need at least semi decent speeds...

What can I do to fix this?

Any help or tips would be awesome.

Jono

https://cdn.geekzone.co.nz/imagessubs/blogd04b4324639bd75b3ee2b814ea79aaa9.jpg

This is me in the exchange zone, how does one find out how far you are away from the exchange?

https://cdn.geekzone.co.nz/imagessubs/blog2c48dfa7910dfa3e8608bd9279f89cdf.jpg

My router stats, Im guessing the line attenuation is the problem?

Line Rate ??? 371 Kbps ??? 99 Kbps
Attainable Line Rate ??? 576 Kbps ??? 96 Kbps
Noise Margin ??? 12.1 dB ??? 11.2 dB
Line Attenuation ??? 78.5 dB ??? 35.0 dB
Output Power ??? 14.8 dBm ??? 7.4 dBm

join Quic and get free sign up when you click my link https://account.quic.nz/refer/250676

cws82us

788 posts

Ultimate Geek
+1 received by user: 23

#294938 31-Jan-2010 16:18

Torquenstein: Hi guys, just got connected up today with Telecoms business 40GB plan, saweet, only to find out my downloads only go about 30kb/s, on ADSL2+ :(

I just left from a ADSL area with actrix and could download several hundred kb/s. This stinks. Espesh seeing as its a business plan which you would assume businesses would need at least semi decent speeds...

What can I do to fix this?

Any help or tips would be awesome.

Jono

https://cdn.geekzone.co.nz/imagessubs/blogd04b4324639bd75b3ee2b814ea79aaa9.jpg

This is me in the exchange zone, how does one find out how far you are away from the exchange?

https://cdn.geekzone.co.nz/imagessubs/blog2c48dfa7910dfa3e8608bd9279f89cdf.jpg

My router stats, Im guessing the line attenuation is the problem?

Line Rate ??? 371 Kbps ??? 99 Kbps
Attainable Line Rate ??? 576 Kbps ??? 96 Kbps
Noise Margin ??? 12.1 dB ??? 11.2 dB
Line Attenuation ??? 78.5 dB ??? 35.0 dB
Output Power ??? 14.8 dBm ??? 7.4 dBm

join Quic and get free sign up when you click my link https://account.quic.nz/refer/250676

cws82us

788 posts

Ultimate Geek
+1 received by user: 23

#294939 31-Jan-2010 16:19

Torquenstein: My router stats, Im guessing the line attenuation is the problem?

Line Rate     371 Kbps     99 Kbps
Attainable Line Rate     576 Kbps     96 Kbps
Noise Margin     12.1 dB     11.2 dB
Line Attenuation     78.5 dB     35.0 dB
Output Power     14.8 dBm     7.4 dBm

Looks like to me an line problem..

join Quic and get free sign up when you click my link https://account.quic.nz/refer/250676

freitasm

BDFL - Memuneh
80646 posts

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+1 received by user: 41030

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#294940 31-Jan-2010 16:20

Torquenstein: Up ze top, Telecom business 40GB plan

Arghhh. Skim reading fault.

Referral links: Quic Broadband (free setup code: R587125ERQ6VE) | Samsung | AliExpress | Wise | Sharesies

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Torquenstein

103 posts

Master Geek
+1 received by user: 15

#294944 31-Jan-2010 16:26

cws82us:
Torquenstein: My router stats, Im guessing the line attenuation is the problem?

Line Rate     371 Kbps     99 Kbps
Attainable Line Rate     576 Kbps     96 Kbps
Noise Margin     12.1 dB     11.2 dB
Line Attenuation     78.5 dB     35.0 dB
Output Power     14.8 dBm     7.4 dBm

Looks like to me an line problem..

What can I do about this though? Anything?

SCM

459 posts

Ultimate Geek
+1 received by user: 48

#294951 31-Jan-2010 16:47

A handy reference guide:

http://www.geekzone.co.nz/foru...

might be of some help to you ;)

Torquenstein

103 posts

Master Geek
+1 received by user: 15

#294954 31-Jan-2010 16:51

Disregard this thread folks, I am a complete idiot tonight. Had the phone cable plugged in rather than the ADSL cable. Speeds have jumped up to a much better rate.