Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

4 posts

Wannabe Geek

Topic # 57442 13-Feb-2010 17:14
Send private message

HI all
Im really hoping someone can help me as I have already spent hours on the pone to Telecom with NO luck, as well as been down to a Telecom shop with NO LUCK so now I just dont know what to do  :-(

My laptop ruins Vista and up till now I have had a Sierra modem that worked and loaded just fine until Telecom changed the network to XT now the Sierra I get like dial up speed, hence the upgrade to the MF363.
I plug in and it starts to load until the initializing stage then freezers. I tried to download the drivers from their site with the exact same thing happening!
I have turned off Firewall and my AVG anto virus but STILL it wont load.
Telecom are saying is a setting on my laptop, which it could be as the desk top running XP we have at home it loads onto straight away.
ANY ADVISE on how to get this loaded and working PLEASE???
Ive spent hours on this and starting to lose it  :-)


Create new topic
2366 posts

Uber Geek
+1 received by user: 13


  Reply # 298689 13-Feb-2010 17:21
Send private message

Do you have any software on you're laptop from a different provider? For example Telstra AU or Vodafone NZ sell ZTE devices and their software may be causing some conflict.

My ZTE MF636 works fine on Vista and XP.


4 posts

Wannabe Geek

  Reply # 298692 13-Feb-2010 17:26
Send private message

No. no other. Only ever been linked to Telecom home broadband and telecom Sierra stick

4 posts

Wannabe Geek

  Reply # 298697 13-Feb-2010 17:42
Send private message

Im really struggling with this as I need internet on my laptop for work :-(
Any other advise from anyone???? Is there something I need to check or uncheck in my computers setup or soemthing maybe?

2366 posts

Uber Geek
+1 received by user: 13


  Reply # 298710 13-Feb-2010 18:57
Send private message

Don't take this the wrong way, but I think this problem could be beyond you, and will require some more trouble shooting.

Have you installed ALL Windows updates? Can you try the device on another Vista machine?


476 posts

Ultimate Geek
+1 received by user: 2


  Reply # 298735 13-Feb-2010 21:51
Send private message

if the card is prepaid ensure you have top it up first. Next uninstall the sierra wireless datacard and likewise for the telecom connection manager. browse to the program files and delete the sierra wireless and telecom folders & residual files. Reboot. one rebooted ensure that any av software is temporarily disabled. Choose a usb port that you have not inserted the card into before. INsert it into that port wait for installation to 100% complete it will open up the connection manager with "connect" DO NOT connect at this point. close connection manager down, remove datacard and reboot once more. after reboot insert into same slot and now try and connect. PS the white free datacards I have found are a bit more probmatic than the others

4 posts

Wannabe Geek

  Reply # 298738 13-Feb-2010 22:07
Send private message

It was drastic but I restored the whole computer to its original state and I have now loaded the MF363 successfully :-)
but thank you all for your help anyway
Sheidinice :-)

Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:

Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:

Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:

News »

Microsoft Dynamics 365 Business Central launches
Posted 10-Jul-2018 10:40

Spark completes first milestone in voice platform upgrade
Posted 10-Jul-2018 09:36

Microsoft ices heated developers
Posted 6-Jul-2018 20:16

PB Technologies charged for its extended warranties and warned for bait advertising
Posted 3-Jul-2018 15:45

Almost 20,000 people claim credits from Spark
Posted 29-Jun-2018 10:40

Cove sells NZ's first insurance policy via chatbot
Posted 25-Jun-2018 10:04

N4L helping TAKA Trust bridge the digital divide for Lower Hutt students
Posted 18-Jun-2018 13:08

Winners Announced for 2018 CIO Awards
Posted 18-Jun-2018 13:03

Logitech Rally sets new standard for USB-connected video conference cameras
Posted 18-Jun-2018 09:27

Russell Stanners steps down as Vodafone NZ CEO
Posted 12-Jun-2018 09:13

Intergen recognised as 2018 Microsoft Country Partner of the Year for New Zealand
Posted 12-Jun-2018 08:00

Finalists Announced For Microsoft NZ Partner Awards
Posted 6-Jun-2018 15:12

Vocus Group and Vodafone announce joint venture to accelerate fibre innovation
Posted 5-Jun-2018 10:52 to launch Kogan Mobile in New Zealand
Posted 4-Jun-2018 14:34

Enable doubles fibre broadband speeds for its most popular wholesale service in Christchurch
Posted 2-Jun-2018 20:07

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.