Why is my telecom ADSL2 going slow? PLEASE HELP!

Forums › New Zealand Broadband › Why is my telecom ADSL2 going slow? PLEASE HELP!

littleangelboy

114 posts

Master Geek

#57449 14-Feb-2010 01:51

I don't know if it's just me or if it is going slow!

i recently switched to telecom from telstra clear as i was sick of going over my usage and having to pay a huge amount of money
i was so glad to hear telecom have switched to ADSL2 and that it is up and working in my area.

so i did one of them online speed test things and i want someone to help me out and tell me if this is correct.

https://www.speedtest.net/result/715507180.png

i'm pretty sure that the upload speed is very bad
but i'm not sure about the download speed

thanks for your help!

uktuatara

149 posts

Master Geek

#298779 14-Feb-2010 08:58

This really depends on a few factors like how far from the Cabnet or Exchange you are and the characteristic of your phone line. I'm 3.8 km from the exhcnage and the get 3.8 Mbps down and 862 kbps up. Your download is considerably higher than that but your upload is potentially a little low.

What plan are you on? When you say it's 'slow' have you been using any sites or dowmnloading anything that feel slow? Or is this simply your interpretation of the SpeedTest results?

If you're really keen to work this thoruhg you could head over to http://www.adslgeek.net/ and use his troubleshooter to check out your settings etc.

uktuatara

149 posts

Master Geek

#298781 14-Feb-2010 09:03

Here's my results;

https://www.speedtest.net/result/715900670.png

If you head over to www.telecomwholesale.co.nz/maps you can figure out where you are in relationship to your DSL equipment which might shed some light on it as well.

Did you ever run a test while on Telstra CLear broadband?

Paulthagerous

698 posts

Ultimate Geek

Trusted

#298794 14-Feb-2010 09:54

Given ADSL2+ tops out at a 1Mb/s upload, its not too bad. Do you actually need more upload speed, or would it just be nice?

Ping times are more likely to be a factor, and if you are on Big Time they will be higher than other plans and make the web seem slower. Either way, you could call Telecom and they may be able to tell you if it is a good connection for the area. Doesn't seem too bad to me, but if you are used to cable...

cyril7

9058 posts

Uber Geek

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Subscriber

#298799 14-Feb-2010 10:24

Don't see much wrong but without modem stats cannot comment more, can you post them.

Also don't forget that the Max upload speed on addled is just on 1megb/s so with tcp overhead the best speedtest result is not much more than u are getting.

Also have you got filters on all phones, fax, skyboxs etc

Cyril

cyril7

9058 posts

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#298801 14-Feb-2010 10:26

That should read Addled not added, mobile version of Hz does not allow edits.

cyril7

9058 posts

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Subscriber

#298803 14-Feb-2010 10:28

ADSL, God damn predictive keyboard

Ragnor

8223 posts

Uber Geek

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#298859 14-Feb-2010 14:52

littleangelboy:

i'm pretty sure that the upload speed is very bad
but i'm not sure about the download speed

Post your line stats from the modem's admin ui so we can see signal to noise ratio, line attenuation etc.

Otherwise I would say the speedtest looks normal.

Is there something specific you're trying to do on the internet that is slow?

Sharesies

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kyhwana2

2566 posts

Uber Geek

#298864 14-Feb-2010 15:21

Your speedtest looks fine.. Im on xnet fusion and I get ~14mbit down/ 0.8mbit up.. that's about right for ADSL2+ speeds..